Overview
Ciel of Shorewood, located in Shorewood, Wisconsin, is an assisted living and memory care community that aims to provide a luxurious and engaging environment for its residents. The facility promotes a lifestyle filled with purpose and connections, offering various amenities designed to enhance the quality of life for seniors.
Services & Support
Ciel of Shorewood offers a range of services including assisted living, memory care, hospice, rehabilitation, and respite care. Their specialized memory care program, Connections by Ciel, is tailored for individuals living with Alzheimer’s disease and other forms of dementia, focusing on compassionate care and structured routines.
Care Approach & Staff
The community emphasizes a nurturing approach to care, with dedicated staff who strive to meet the unique needs of each resident. However, some reviews indicate challenges in staffing and responsiveness. While certain staff members, such as the Director of Resident Care, are noted for their dedication, there are concerns about overall staff accountability and the adequacy of personal care provided.
Levels of Care
Ciel of Shorewood provides various levels of care, including assisted living and memory care. The community is designed to support residents at different stages of their senior living journey, ensuring that each individual receives the appropriate level of assistance.
Living Options & Amenities
Residents at Ciel of Shorewood can enjoy beautifully landscaped spaces, chef-inspired meals, and a variety of engaging social events. The community aims to foster independence and personal growth while ensuring a comfortable living environment.
Dining & Activities
Dining options at Ciel of Shorewood are described as elevated, with a focus on chef-inspired meals. Activities are designed to engage residents and promote social connections, although some reviews suggest that participation in activities may be inconsistent.
What Families Say
Feedback from families is mixed. While some residents and their families appreciate the caring nature of individual staff members and the community’s atmosphere, others express dissatisfaction with the overall management and staffing issues, noting concerns about cleanliness and responsiveness to resident needs.
Room for Improvement
Several reviews highlight issues related to staff responsiveness and the adequacy of personal care, particularly in terms of housekeeping and attention to residents’ needs. Families have reported challenges in communication with management and concerns regarding the overall quality of care provided.
Summary
Ciel of Shorewood presents itself as a vibrant community focused on enhancing the lives of seniors through connection and care. However, potential residents and their families should consider both the positive aspects of the community and the concerns raised regarding staffing and management practices.