Overview
Arbor Village at Hillcrest Senior Living, located in Boise, Idaho, offers a welcoming environment for seniors seeking independent and assisted living options. This community is designed to provide a blend of privacy, safety, and security while fostering a sense of belonging among its residents. With a variety of indoor and outdoor amenities, Arbor Village encourages an active lifestyle complemented by a full calendar of engaging activities.
Services & Support
Arbor Village provides a range of services, including independent living, assisted living, respite care, and hospice. Residents can also access physical therapy services, ensuring a comprehensive approach to health and wellness. The facility is committed to creating a supportive atmosphere where residents can thrive while receiving the care they need.
Care Approach & Staff
The staff at Arbor Village is noted for their kindness and attentiveness, contributing to a positive living experience for residents. Many families have expressed appreciation for the support provided during transitions into the community, highlighting the staff’s willingness to assist with various needs and concerns. However, some reviews indicate challenges with communication, particularly regarding management’s responsiveness to family inquiries.
Who They Serve
Arbor Village caters to a diverse group of seniors, offering options for those who are independent, as well as those requiring assistance with daily activities. The community is suitable for active seniors looking for a vibrant lifestyle, as well as for those who may need additional care and support.
Living Options & Amenities
The apartments at Arbor Village are described as spacious and well-appointed, with many featuring patios or decks that overlook landscaped areas. Residents enjoy a variety of amenities, including a dining room where meals are prepared by a dedicated kitchen staff. The community also emphasizes social engagement, providing numerous activities and events that foster connections among residents.
Dining & Activities
Dining at Arbor Village has received positive feedback, with residents enjoying meals that are not only nutritious but also flavorful. The community organizes a range of activities, from games and musical presentations to shopping trips and themed parties. Residents appreciate the opportunity to participate in events that encourage social interaction and community building.
What Families Say
Many families have shared positive experiences about Arbor Village, praising the welcoming atmosphere and the dedication of the staff. Reviews highlight the community’s ability to make transitions smoother and more enjoyable for residents. However, there are also concerns regarding communication and management responsiveness, with some families expressing frustration over unanswered inquiries and unresolved issues.
Room for Improvement
While Arbor Village has many strengths, some families have noted that communication from management could be improved. Instances of delayed responses to inquiries and concerns about care coordination have been mentioned, indicating a need for enhanced communication strategies to better support families during their loved ones’ residency.
Summary
Arbor Village at Hillcrest Senior Living offers a warm and engaging environment for seniors in Boise, Idaho. With a focus on community, personalized care, and a variety of living options, it strives to meet the diverse needs of its residents. While many families commend the staff and services, addressing communication concerns could further enhance the overall experience for residents and their families.
