Overview
Heather Glen At Ardenwoods, located in Arden, North Carolina, is a Continuing Care Retirement Community (CCRC) that allows residents to live independently while receiving personalized assistance with health and daily routine needs. The community features 48 residences and offers a range of services, including round-the-clock support for bathing, grooming, dressing, and medication management.
Services & Support
Heather Glen provides a variety of services tailored to meet the needs of its residents. The Health Services team, led by a registered nurse, collaborates with physicians, residents, and families to ensure a customized approach to both short and long-term care. The facility emphasizes a supportive environment, offering assistance as needed while promoting independence.
Care Approach & Staff
The staff at Heather Glen is noted for their caring and attentive nature. Many staff members have been with the community for several years, fostering strong relationships with residents. This continuity can contribute to a more personalized care experience, as staff members are familiar with individual resident needs and preferences.
Who They Serve
Heather Glen serves a diverse group of residents, providing both independent living and assisted living options. The community is designed to accommodate varying levels of care, ensuring that both residents and non-residents of Ardenwoods can access the support they need in a homelike environment.
Living Options & Amenities
Residents at Heather Glen can choose from one, two, or three-bedroom floor plans that are designed to maximize comfort and natural light. The apartments feature high-quality finishes and thoughtful designs, such as pull-out shelving. Additionally, the community offers housekeeping and maintenance services, allowing residents to focus on their hobbies and interests.
Dining & Activities
Heather Glen boasts a vibrant schedule of social, cultural, and recreational programs. Residents can engage in various activities, including fitness classes, art sessions, and social gatherings. The dining experience is highlighted by chef-prepared meals, ensuring that residents enjoy nutritious and delicious food in a communal setting.
What Families Say
Reviews of Heather Glen reflect a mix of experiences. Many families appreciate the comfortable environment and the attentiveness of the staff, noting that residents are provided with numerous activities and quality care. However, some reviews express serious concerns about mistreatment and inadequate attention to residents’ needs, indicating a need for improvement in certain areas of care.
Room for Improvement
While many families have had positive experiences at Heather Glen, there are reports of residents being left unattended for extended periods and not receiving proper assistance at night. These concerns highlight the importance of consistent oversight and responsiveness from the staff.
Summary
Heather Glen At Ardenwoods offers a supportive environment for seniors seeking both independent and assisted living options. With a focus on personalized care and a range of activities, the community aims to enhance residents’ quality of life. However, potential families should consider the mixed feedback regarding staff attentiveness and care quality when evaluating this facility.