The Highlands on the East Side Providence, RI

Overview

The Highlands on the East Side, located in Providence, Rhode Island, is a senior living community that emphasizes friendship and community. The facility is designed to make residents feel at home, featuring inviting lounges, gracious dining rooms, and recreational spaces that foster a vibrant atmosphere. The Highlands offers various services, including assisted living and memory care, with 24/7 staffing to ensure residents receive the support they need.

Services & Support

The Highlands provides a range of services tailored to meet the diverse needs of its residents. These include assisted living, memory care, and independent living options. The community is committed to offering personalized care with the support of social workers and dedicated staff who work closely with families to address their loved ones’ needs.

Dining & Activities

Dining at The Highlands is noted for its quality, with residents enjoying delicious meals served in a spacious dining room. The community also offers a variety of activities to keep residents engaged, including fitness classes, musical events, trivia, bingo, and regular excursions to local attractions. Many families have expressed satisfaction with the activities available, which help foster a sense of community and belonging.

Care Approach & Staff

Feedback from families highlights the caring and attentive nature of the staff at The Highlands. Residents often receive personalized attention from a team that is described as friendly and knowledgeable. While some reviews indicate concerns about the consistency of nursing care, others emphasize the positive experiences with staff who are dedicated to ensuring the well-being of the residents.

What Families Say

Reviews reflect a mix of experiences at The Highlands. Some families report positive outcomes, noting improvements in their loved ones’ happiness and care after moving in. Others have raised concerns about specific care issues and the overall quality of nursing. Overall, many families appreciate the community’s warm atmosphere and the efforts made by staff to create a supportive environment.

Summary

The Highlands on the East Side offers a range of senior living options in a welcoming community. With dedicated staff and a variety of activities, it aims to provide a fulfilling experience for residents. While there are mixed reviews regarding the quality of care, many families find value in the community’s focus on friendship, engagement, and personalized support.