Overview
The Wyngate Senior Living Community – Parkersburg, located in Parkersburg, West Virginia, is an assisted living facility that offers memory care services. The community has been recognized for its commitment to providing a supportive environment for seniors, celebrating 20 years of service in October 2022.
Services & Support
The Wyngate provides assisted living and memory care services. However, reviews indicate that there are concerns regarding the quality of care for memory care residents, with some families feeling that their loved ones’ needs were not adequately addressed.
Care Approach & Staff
Feedback from families highlights a significant divide in experiences with staff. While some describe kind and considerate interactions, others express deep disappointment, citing a lack of compassion and competency among the staff. Reviews mention issues with cleanliness and overall management, suggesting that improvements are necessary to ensure residents receive the care they deserve.
Dining & Activities
Dining experiences at The Wyngate seem to vary, with some residents finding the food average for an assisted living facility, while others report it as uneditable. This inconsistency may impact the overall satisfaction of residents and their families.
What Families Say
The opinions of families at The Wyngate are mixed. Some commend the facility for its supportive environment and recommend it for short-term stays, particularly highlighting positive interactions with administrative staff. In contrast, other families express strong dissatisfaction, citing poor management and inadequate care for residents, particularly in memory care.
Room for Improvement
Several reviews indicate a need for improvement in staff training and management practices to enhance the quality of care provided to residents. Families have noted issues with staff competency and the cleanliness of living spaces, suggesting that these areas require attention to foster a more supportive environment for all residents.
