Overview
Woodside Manor Nursing Home, located in Rochester, New York, offers a range of skilled nursing and rehabilitation services in a home-like environment. The facility is known for its dedicated staff, who provide personalized care to residents, including those in long-term care and rehabilitation programs. While some reviews highlight the warmth and professionalism of the staff, others note concerns regarding the facility’s upkeep and cleanliness.
Services & Support
Woodside Manor provides a variety of services, including skilled nursing care, occupational therapy, and rehabilitation for residents recovering from surgeries or managing chronic conditions. The facility also offers social worker support to assist families with navigating financial and healthcare challenges.
Care Approach & Staff
The care team at Woodside Manor is described as warm, caring, and attentive. Families have praised the staff for their responsiveness and willingness to address concerns regarding residents’ care. The nursing and therapy teams are noted for their effectiveness in supporting residents through rehabilitation, with many residents expressing satisfaction with their progress.
Who They Serve
Woodside Manor serves a diverse population, including individuals in need of long-term care and those requiring short-term rehabilitation. Families have shared positive experiences regarding the individualized attention their loved ones receive, particularly in adapting care to meet unique health challenges.
Living Options & Amenities
The facility features a single-level design that promotes an intimate, home-like atmosphere. However, some reviews indicate that the decor is dated and the overall maintenance could be improved. Despite these concerns, many residents appreciate the community feel and the relationships they build with staff and fellow residents.
Dining & Activities
While some residents have enjoyed the activities provided by the facility, including music events and social gatherings, others have reported dissatisfaction with the dining experience. Complaints have been made regarding food quality and service, with some residents receiving meals that did not meet their dietary needs.
Room for Improvement
Several reviews point to issues with cleanliness and maintenance within the facility. Concerns have been raised about the state of resident rooms, including inadequate cleaning and upkeep. Additionally, some families have expressed dissatisfaction with the timeliness of staff responses to requests for assistance.
What Families Say
Families have shared a mix of experiences at Woodside Manor. Many commend the staff for their caring approach and the positive impact on their loved ones’ quality of life. However, there are also significant concerns regarding staffing levels and the overall condition of the facility, which have led to some families feeling uneasy about the care provided.
Summary
Woodside Manor Nursing Home in Rochester, New York, offers skilled nursing and rehabilitation services with a focus on personalized care. While many families have expressed gratitude for the support and attention their loved ones receive, concerns about cleanliness and staffing have been highlighted in reviews. Prospective residents and their families may wish to consider both the positive aspects of care and the areas needing improvement when evaluating this facility.
