Overview
Wisteria Gardens Nursing Home and Rehabilitation Center, located in Pearl, Mississippi, offers a range of services including nursing care and rehabilitation. However, reviews indicate significant concerns regarding the quality of care and staff interactions, especially for patients with dementia.
Services & Support
The facility provides rehabilitation and memory care services, but many reviewers express dissatisfaction with the level of support offered. There are mixed comments about the physical therapy services, with some noting that the therapy team is competent while others report inadequate assistance and attention to patients’ needs.
Care Approach & Staff
Feedback about the staff is predominantly negative, with multiple reviewers describing the aides and care assistants as rude and unresponsive. There are reports of staff being inattentive, particularly in addressing basic care needs, which has led to distress for patients and their families. While some reviews mention positive interactions with certain staff members, the overall sentiment points to a lack of compassion and professionalism.
Who They Serve
Wisteria Gardens is noted for accepting patients with dementia; however, many families warn against sending loved ones with this condition to the facility. Reviews highlight that the staff may not be adequately equipped to handle the specific needs of dementia patients, leading to adverse experiences for both patients and their families.
Levels of Care
The facility offers various levels of care, including skilled nursing and rehabilitation. However, families have raised concerns about the quality of care provided, particularly for patients requiring more intensive support, such as those with dementia.
Dining & Activities
Dining options at Wisteria Gardens receive mixed reviews. While some families report decent food quality, others express frustration over the need to request snacks and the overall dining experience. The facility does provide scheduled activities, but the engagement level appears inconsistent based on family feedback.
Room for Improvement
Numerous reviews highlight a pressing need for improvement in staff training and responsiveness. Families emphasize the importance of compassionate care and adequate support for residents, particularly those with complex needs.
Summary
Wisteria Gardens Nursing Home and Rehabilitation Center presents a mixed picture for families considering care for their loved ones. While some positive experiences are noted, particularly in therapy and certain staff interactions, the prevailing feedback raises significant concerns about staff attitude, care quality, and the facility’s ability to support patients with dementia. Families are encouraged to thoroughly assess their options before making a decision.