Overview
Winter Park Care and Rehabilitation Center, located in Winter Park, Florida, is a 103-bed facility that offers a comprehensive approach to health care. The center provides a wide range of services, including rehabilitative care, skilled nursing, and hospice support. The staff is dedicated to the needs and goals of patients, aiming to create a warm atmosphere that promotes independence and well-being.
Services & Support
Winter Park Care and Rehabilitation Center offers various services, including skilled nursing, rehabilitation, and hospice care. The facility also provides social worker support to assist families in navigating care options. Residents can expect a personal approach to care that aims to enrich their lives and meet their unique needs.
Care Approach & Staff
The care philosophy at Winter Park emphasizes a warm and caring environment, with a focus on compassionate caregiving. The staff works collaboratively to ensure that residents receive individualized attention. However, reviews indicate significant concerns regarding staff responsiveness and communication, with some families reporting difficulties in reaching staff members by phone and delays in addressing patient needs.
Who They Serve
The facility caters to a diverse population, including individuals requiring short-term rehabilitation, long-term skilled nursing care, and hospice services. Families looking for a supportive environment for their loved ones may find various options available at Winter Park.
Living Options & Amenities
Winter Park Care and Rehabilitation Center provides a range of living options designed to promote comfort and independence. While the facility is noted for its clean and organized environment, some reviews suggest that it may be in need of upgrades and maintenance.
Dining & Activities
The dining experience at Winter Park has received mixed feedback. While some residents have enjoyed the food, others have reported dissatisfaction with the quality and variety of meals offered. The facility also provides activities aimed at enhancing resident engagement and social interaction.
Room for Improvement
Several reviews highlight issues with staffing levels and management, particularly regarding communication and responsiveness. Families have expressed concerns about the care their loved ones received, including delays in assistance and inadequate follow-up on medical appointments. These themes suggest a need for improvement in operational management and staff training.
Summary
Winter Park Care and Rehabilitation Center offers a range of health care services with a focus on personalized care. While many families have appreciated the dedication of the staff, significant concerns about management, communication, and overall quality of care have been raised. Families considering this facility should weigh these factors carefully when making decisions for their loved ones.
