Overview
Windsor Nursing and Rehabilitation Center of Harlingen, located in Harlingen, Texas, is a non-profit facility dedicated to providing comprehensive care for individuals recovering from surgery or managing chronic conditions. The center emphasizes a supportive environment where families and communities are strengthened through quality care. With an in-house rehabilitation team, Windsor aims to foster continuity of care, allowing patients to build trust with their therapists.
Services & Support
Windsor offers a range of services including post-operative care, wound care, IV therapy, and various rehabilitation therapies. The facility’s in-house therapy team ensures that patients receive consistent care from the same occupational, speech, or physical therapists, which can enhance the therapeutic relationship and improve recovery outcomes.
Care Approach & Staff
The staff at Windsor Nursing and Rehabilitation Center is noted for their professionalism, kindness, and dedication. Families have expressed gratitude for the attentive care provided by nurses and therapists alike. The physical therapy team, in particular, has received high praise for their effective treatment methods and support, helping patients regain mobility and strength after surgery.
Who They Serve
Windsor serves a diverse population, including individuals recovering from surgeries, those with chronic illnesses, and residents requiring memory care. The facility is equipped to cater to various needs, ensuring that all patients receive appropriate support tailored to their specific situations.
Levels of Care
The center provides skilled nursing care, rehabilitation services, and memory care. This allows for comprehensive support for patients at different stages of recovery and with varying medical needs. The focus on rehabilitation is particularly strong, with many reviews highlighting the effectiveness of the therapy services offered.
Living Options & Amenities
Windsor features a clean and well-maintained environment, which is frequently noted by families. The facility includes amenities such as a therapy gym designed for home transitions, comfortable living spaces, and common areas that promote social interaction among residents.
Dining & Activities
While many reviews commend the variety of activities and the overall cleanliness of the facility, there are mixed opinions regarding the quality of food served. Some residents have expressed dissatisfaction with meal options, indicating that improvements could be made in this area.
What Families Say
Families have shared positive experiences regarding the compassionate care their loved ones received. Many appreciate the staff’s responsiveness and the overall supportive atmosphere. However, there have been a few concerns regarding communication and the timeliness of responses from some staff members, indicating room for improvement in customer service.
Room for Improvement
While many aspects of care received at Windsor are praised, some families have reported issues with the responsiveness of nursing staff and the quality of food. Additionally, there were mentions of personal items going missing, which could be addressed to enhance the overall experience for residents.
Summary
Windsor Nursing and Rehabilitation Center of Harlingen is recognized for its dedicated staff and effective rehabilitation services. While there are areas needing attention, such as meal quality and communication, the overall commitment to patient care and a clean, supportive environment makes it a notable option for families seeking rehabilitation and nursing care in Harlingen, Texas.
