Overview
Windsor Nursing and Rehabilitation Center of Duval, located in Austin, Texas, is a non-profit facility dedicated to providing compassionate care to its residents. The center emphasizes strengthening families and communities, offering a range of services including post-operative care, wound care, IV therapy, and in-house rehabilitation. The facility prides itself on the personalized approach of having a dedicated therapy team that ensures continuity of care for patients.
Services & Support
Windsor Nursing and Rehabilitation Center offers various services tailored to meet the needs of its residents. These include skilled nursing care, rehabilitation services, and memory care. The in-house therapy team allows residents to build trust and rapport with their occupational, speech, or physical therapists, which enhances the effectiveness of their rehabilitation.
Care Approach & Staff
The staff at Windsor is noted for their professionalism, compassion, and dedication to the well-being of residents. Many reviews highlight the caring nature of the team, which includes certified nursing assistants and nurses who provide attentive care. Families have expressed gratitude for the kindness shown during difficult times, noting that staff members treat residents with dignity and respect.
Who They Serve
Windsor Nursing and Rehabilitation Center serves a diverse population, including individuals requiring skilled nursing care, rehabilitation following surgery, and memory care for those with Alzheimer’s or dementia. The facility accommodates residents with various health needs, ensuring they receive appropriate care and support.
Living Options & Amenities
The facility is equipped with a therapy gym designed for home transitions, and it offers a range of activities to engage residents. Common areas are kept clean and inviting, contributing to a positive living environment. While some reviews mention that the facility may not be the newest, the focus on care and community is emphasized.
What Families Say
Families have shared mixed experiences regarding Windsor Nursing and Rehabilitation Center. Many express deep appreciation for the compassionate care their loved ones receive, particularly during challenging times. Positive feedback highlights the dedication of staff members, especially in moments of crisis. However, there are concerns from some families regarding specific incidents of care that did not meet expectations, emphasizing the importance of attentive and gentle handling of residents.
Room for Improvement
While many families have praised the care received at Windsor, there are reports of concerns regarding the treatment of some residents. Instances of perceived mistreatment have been noted, suggesting a need for ongoing staff training to ensure all residents receive the respectful and compassionate care they deserve.
Summary
Windsor Nursing and Rehabilitation Center of Duval in Austin, Texas, offers a compassionate environment for individuals requiring skilled nursing and rehabilitation services. With a dedicated and caring staff, the center focuses on providing personalized care to enhance the quality of life for its residents. While many families express satisfaction with the care received, attention to areas needing improvement can further enhance the overall experience for both residents and their families.
