Overview
Willowbrook Manor, located in Flint, Michigan, offers a range of long-term care and short-term sub-acute rehabilitative services. This facility aims to provide high-quality care in a modern environment, focusing on personalized support from its professional and compassionate staff. With a capacity of 130 beds, Willowbrook Manor has been serving the Genesee County community for years.
Services & Support
Willowbrook Manor provides a comprehensive spectrum of services, including skilled nursing care, rehabilitation, and social worker support. The facility is equipped to handle post-hospital needs, ensuring that residents receive the necessary care during their recovery. The availability of in-house dialysis is an added benefit for residents requiring this service.
Care Approach & Staff
The care approach at Willowbrook Manor emphasizes personalized attention from a dedicated team of healthcare professionals. Residents benefit from the expertise of registered nurses, licensed practical nurses, and certified nursing assistants, all of whom are committed to providing compassionate care. However, some reviews have indicated concerns about staff-to-patient ratios, particularly in the short-term care section, which may impact the quality of care received.
Dining & Activities
The facility offers a dining experience aimed at providing healthy and enjoyable meals. While some residents have expressed satisfaction with the food, others have noted areas for improvement. The activities team is also highlighted for their efforts in engaging residents and creating a welcoming environment.
What Families Say
Reviews of Willowbrook Manor reflect a mix of experiences. Many families appreciate the dedication of certain staff members, particularly in physical therapy, where residents have reported positive outcomes. However, there are significant concerns regarding the overall staffing levels and attentiveness, with some families noting instances of inadequate care and communication issues. The facility has received praise for its cleanliness and welcoming atmosphere, but these positive aspects are contrasted by criticisms regarding staff engagement and responsiveness.
Room for Improvement
Several reviews indicate a need for improvement in staff responsiveness and patient monitoring, particularly in the context of high patient-to-nurse ratios. Families have expressed concern about the level of attention their loved ones receive, especially during critical times.
Summary
Willowbrook Manor is a skilled nursing facility in Flint, Michigan, that provides a range of services for individuals needing long-term care and rehabilitation. While the facility boasts a modern environment and dedicated staff, families should consider both the positive aspects of care and the reported challenges regarding staffing and responsiveness when evaluating Willowbrook Manor for their loved ones.
