Overview
Willow Gardens Care Center, located in Marion, Iowa, is a senior care facility that has recently undergone a change in ownership and is now operating as Silver Oak. This transition has led to significant staff turnover, which has affected the overall experience for residents and their families.
Services & Support
The facility offers various services aimed at supporting residents’ needs, although recent reviews indicate mixed experiences regarding staff engagement and care. While some families have expressed concerns about the commitment of certain staff members, others have praised the compassionate care provided by individuals who take the time to understand and cater to residents’ preferences.
Care Approach & Staff
The care approach at Willow Gardens emphasizes personalized attention, with staff members who are dedicated to ensuring residents receive care that aligns with their individual likes and needs. Families have noted that some staff members, like the nursing team, are approachable and willing to communicate openly about residents’ health and wellbeing.
Dining & Activities
Residents at Willow Gardens can enjoy a range of dining options and activities. Families have highlighted the enjoyable experiences, such as caroling events, which contribute to a vibrant community atmosphere. The facility aims to provide residents with their favorite snacks and entertainment, enhancing their quality of life.
Room for Improvement
Feedback from families indicates that the facility faces challenges related to staff consistency and engagement. Some reviews suggest that improvements could be made in ensuring all staff members are dedicated to providing high-quality care.
Summary
Willow Gardens Care Center, now operating as Silver Oak, is a senior care facility in Marion, Iowa, that offers a range of services and activities for residents. While some families appreciate the compassionate care provided by certain staff members, there are concerns about staff turnover and engagement. The facility continues to work on enhancing the overall experience for residents and their families.
