Overview
Wildwood Healthcare Center, located in Indianapolis, Indiana, is a long-term care facility that offers 24-hour skilled nursing care, short-term recovery, and senior rehabilitation services. The center aims to focus on both the emotional and physical well-being of its residents, providing high-quality care tailored to individual needs.
Services & Support
The facility provides a range of skilled nursing services and rehabilitation programs designed to support residents in their recovery and daily living. In addition to clinical care, Wildwood Healthcare Center emphasizes the importance of social and emotional fulfillment, striving to create a supportive environment for residents and their families.
Care Approach & Staff
While some reviews highlight positive interactions with certain staff members, numerous accounts indicate significant concerns regarding the overall staff performance and care quality. Reports of neglect, poor communication, and unprofessional behavior have been noted, suggesting that some residents may not receive the attention and care they require.
Who They Serve
Wildwood Healthcare Center caters to a diverse group of residents who require long-term care, rehabilitation, or recovery services. Families often rely on the facility to provide the necessary support for their loved ones during challenging times.
Living Options & Amenities
The facility offers various living options and amenities aimed at enhancing the quality of life for residents. Activities such as bingo and arts and crafts are organized, and the center hosts community events, including an annual carnival, to foster engagement and social interaction among residents.
Dining & Activities
Feedback about the dining options has been mixed, with some reviews indicating that the food does not align with healthier lifestyles. However, the facility does provide a variety of activities to keep residents engaged and active.
Room for Improvement
Several reviews express serious concerns about the cleanliness of the facility and the attentiveness of staff. Issues such as neglect, inadequate communication regarding care, and unprofessional behavior have been highlighted. Families have reported distressing experiences regarding their loved ones’ treatment and care, suggesting a need for significant improvements in these areas.
Summary
Wildwood Healthcare Center offers a range of skilled nursing and rehabilitation services in Indianapolis, Indiana. While the facility aims to provide a supportive environment for residents, numerous reviews indicate that there are critical areas that require attention, particularly regarding staff performance and overall care quality. Families considering this facility may want to weigh the positive aspects against the reported challenges.
