Overview
Whitney Rehabilitation Care Center, located in Hamden, Connecticut, has been a provider of skilled nursing and rehabilitation care for over 50 years. The center is privately owned and emphasizes a safe and elegant environment for its residents. Whitney Rehab offers both short-term rehabilitation and long-term care, catering to a variety of patient needs.
Services & Support
Whitney Rehabilitation Care Center provides a range of services including skilled nursing, rehabilitation, and hospice care. The facility is equipped to support patients with memory care needs and offers outpatient therapy. Families have noted the presence of social worker support, which can assist with care coordination and transition planning.
Care Approach & Staff
The care approach at Whitney Rehabilitation Care Center is centered on individualized treatment plans tailored to each patient’s specific needs. Many families have expressed appreciation for the staff’s professionalism and attentiveness. However, there have been mixed reviews regarding staff responsiveness, with some families reporting issues with communication and care during night shifts.
Living Options & Amenities
The facility features a dining room that has been described as bright and cheerful, although the quality of food has received criticism from some residents and families. The center aims to provide a comfortable and clean environment, though there have been reports of cleanliness issues in certain areas.
What Families Say
Families have shared a variety of experiences at Whitney Rehabilitation Care Center. Some have expressed gratitude for the care received, particularly during rehabilitation stays, highlighting moments of encouragement during physical therapy. Others have raised concerns about the cleanliness of rooms and the adequacy of staff attention, especially during nighttime hours. The feedback indicates a need for improvement in certain areas, particularly regarding hygiene and staff availability.
Room for Improvement
Several reviews pointed to issues with cleanliness and staff responsiveness. Concerns were raised about unsanitary conditions and a lack of timely care, especially during the night shift. Families noted that these factors significantly impacted their loved ones’ experiences at the facility. Addressing these concerns could enhance the overall quality of care provided.
Summary
Whitney Rehabilitation Care Center offers a range of skilled nursing and rehabilitation services in Hamden, Connecticut. While many families have praised the care and support provided by staff, there are notable concerns regarding cleanliness and staff responsiveness that potential residents and their families may want to consider. The facility’s long history in the community and commitment to individualized care highlight its strengths, but addressing areas for improvement will be essential for future success.