Overview
Westridge Health Care Center, located in Terre Haute, Indiana, is a skilled nursing facility that provides care for residents in need of assistance. The center has received mixed feedback from families regarding the quality of care and the environment within the facility.
Services & Support
Westridge Health Care Center offers skilled nursing services, but reviews indicate concerns about the overall care provided to residents. Some families have reported issues with patient safety, including falls and inadequate supervision. Additionally, there are mentions of a lack of therapy services that were expected.
Care Approach & Staff
The staff, including the social services team, has been noted for their dedication and care towards residents. However, reviews highlight significant concerns regarding other nursing staff, with some families describing them as unfriendly and unhelpful. There are also mentions of the facility’s outdated practices, such as the use of paper charts and inadequate training for staff.
Living Options & Amenities
Residents at Westridge Health Care Center experience a living environment that has been described as unclean and poorly maintained. There are reports of unpleasant odors, particularly a strong smell of urine, which detracts from the overall atmosphere of the facility. Families have expressed dissatisfaction with the aesthetic condition of the center, stating that it has not been updated in many years.
What Families Say
Feedback from families is predominantly negative, with many expressing disappointment in the care their loved ones received. Some have stated that they would not recommend the facility due to the conditions and care provided. Reports of dirty rooms and an unwelcoming environment contribute to a lack of trust among families regarding the well-being of their relatives.
Room for Improvement
The facility has received criticism for its cleanliness and maintenance, with several reviews mentioning the need for better hygiene practices and updates to the physical environment. Additionally, enhancing staff training and improving patient care protocols could address some of the concerns raised by families.
Summary
Westridge Health Care Center in Terre Haute, Indiana, offers skilled nursing services but faces significant challenges in maintaining a clean and welcoming environment. Families have voiced serious concerns about the quality of care, staff interactions, and overall facility conditions. Prospective residents and their families may want to consider these factors when evaluating their options.
