Overview
Western Maryland Hospital, located in Hagerstown, Maryland, is a chronic care facility operated by the State of Maryland and managed by the Maryland Department of Health. The hospital aims to provide comprehensive care to individuals with long-term medical needs.
Services & Support
The facility offers a range of medical services tailored to the needs of its residents. The staff includes nurses, doctors, and various therapists who work collaboratively to ensure that residents receive supportive and compassionate care. Family members have noted the dedication of the staff in providing updates and facilitating communication, which is crucial during transitions into the facility.
Care Approach & Staff
Reviews highlight the professionalism and caring nature of the staff at Western Maryland Hospital. Many families have expressed appreciation for the integrity and kindness displayed by the team. Specific roles, such as case managers and chaplains, have been recognized for their exceptional support, helping families navigate care and maintain connections with loved ones.
Who They Serve
Western Maryland Hospital primarily serves individuals requiring long-term care, including those with chronic illnesses or disabilities. The facility is designed to cater to patients with significant medical needs, providing an environment focused on rehabilitation and support.
Room for Improvement
While many reviews praise the staff and care provided, there are concerns regarding the kitchen hygiene and some aspects of patient care, particularly related to timeliness in assisting residents with feeding and personal care needs. These issues indicate areas where the facility could enhance its service delivery.
Summary
In summary, Western Maryland Hospital in Hagerstown, Maryland, is dedicated to providing chronic care with a focus on compassionate support and professionalism. While the facility has received positive feedback for its staff and care approach, there are noted areas for improvement, particularly in operational aspects that affect resident care. Families considering this facility may find a supportive environment for their loved ones, though they should remain aware of potential challenges.
