Overview
West View Nursing & Rehabilitation Center, located in West Warwick, Rhode Island, is a skilled nursing and rehabilitation facility dedicated to providing quality health care services. The center emphasizes a compassionate approach to care, creating a warm community for both short-term and long-term residents. With a focus on rehabilitation and nursing services, West View aims to enhance the quality of life for its residents through various engaging activities and programs.
Services & Support
West View offers a range of services including skilled nursing care and rehabilitation. The facility is equipped with a dedicated team of nurses and certified nursing assistants who are noted for their enthusiasm and commitment to patient care. Residents benefit from physical therapy and rehabilitation services designed to promote independence and recovery. The staff frequently checks in on residents to ensure their needs are met, highlighting their compassionate approach to care.
Care Approach & Staff
The care approach at West View is centered around respect, commitment, and quality service. Staff members are described as friendly, helpful, and attentive, often forming meaningful connections with residents. While many reviews commend the staff for their dedication, some feedback indicates that the facility could benefit from increased staffing, particularly during night shifts, to ensure all residents receive timely assistance.
Living Options & Amenities
West View fosters a sense of community among residents, offering a variety of activities and programs to enhance their daily lives. The facility is noted for its clean and pleasant environment, contributing to a positive atmosphere for both residents and visitors. Additional amenities include a spa with alternative therapies and pet interactions that enrich the lives of residents.
Dining & Activities
The dining experience at West View is designed to be enjoyable, although some feedback suggests that the temperature in the dining area could be improved. The activities team is highly praised for their efforts in providing engaging programs that promote social interaction and well-being among residents.
What Families Say
Families express gratitude for the quality of care their loved ones receive at West View. Many reviews highlight the friendly demeanor and professionalism of the staff, with particular praise for the physical therapy and rehabilitation services. However, there are mentions of staff being overworked, which may impact the overall experience during busier times.
Room for Improvement
While many aspects of West View are positively reviewed, there are concerns regarding staffing levels, especially during night shifts. Families have noted that increased support during these hours could enhance the care experience for residents. Additionally, some operational processes, such as record-keeping, could benefit from modernization to improve efficiency.
Summary
West View Nursing & Rehabilitation Center stands out for its compassionate care and community-focused environment. With a strong commitment to quality service, the facility provides essential nursing and rehabilitation services that cater to the needs of its residents. While there are areas for improvement, particularly in staffing during night hours, the overall feedback from families indicates a high level of satisfaction with the care provided.