Overview
Wesley Gardens Rehab and Nursing Center, located in Rochester, New York, is a non-profit facility focused on long-term residential care, short-term rehabilitation, respite, and hospice care. The center is situated in the Cultural District of Rochester, providing easy access from I-490. Wesley Gardens aims to create a soothing atmosphere that promotes healing and comfort for its residents.
Services & Support
Wesley Gardens offers a range of services, including skilled nursing, physical therapy, and social worker support. The facility is dedicated to both short-term rehabilitation and long-term care, working to empower residents to achieve their full potential. The activities team provides various engaging activities to enhance the residents’ quality of life.
Care Approach & Staff
The staff at Wesley Gardens has received mixed reviews from families. While some families appreciate the compassionate and attentive care provided by certain team members, others have expressed concerns regarding staff responsiveness and cleanliness. Positive experiences highlight the dedication of specific nurses and social workers who have made significant impacts on residents’ lives. However, reports of high staff turnover and inconsistent care have raised concerns about the overall stability of the workforce.
Living Options & Amenities
Wesley Gardens features a bright and spacious facility designed to foster a healing environment. While some reviews mention cleanliness issues, others describe the rooms as tidy and well-maintained. The facility aims to create a welcoming atmosphere for residents and their families.
Dining & Activities
The dining experience at Wesley Gardens has received positive feedback, with some residents noting that the food is excellent. Additionally, the activities team organizes various events and programs to encourage social interaction and engagement among residents.
What Families Say
Families have shared a range of experiences at Wesley Gardens. Some express gratitude for the compassionate care their loved ones received, highlighting the dedication of specific staff members. However, others have reported significant concerns regarding cleanliness, staff responsiveness, and overall management of the facility. The mixed reviews suggest that while there are dedicated individuals at Wesley Gardens, systemic issues may affect the quality of care.
Room for Improvement
Several reviews indicate that Wesley Gardens faces challenges with cleanliness and staffing levels. Complaints about dirty rooms, neglect in care, and high staff turnover have been noted. Families have emphasized the need for better communication and more consistent support from the staff.
Summary
Wesley Gardens Rehab and Nursing Center offers a range of care services in a central location in Rochester, New York. While some families commend the compassionate care provided by certain staff members, others have raised concerns about cleanliness and staff turnover. The facility may be suitable for families seeking a nurturing environment, but potential residents and their families should remain vigilant and engaged in their loved ones’ care.
