Overview
Wausau Manor Health Services, located in Wausau, Wisconsin, specializes in short-term rehabilitation and long-term care. Situated near Aspirus Wausau Hospital and adjacent to Applegate Terrace Assisted Living, this facility offers a supportive environment for residents. The staff at Wausau Manor has extensive experience and is dedicated to providing care and support to those who call this center home.
Services & Support
Wausau Manor Health Services provides a range of services, including 24/7 registered nurse coverage, private and semi-private rooms, and deluxe rehabilitation suites equipped with roll-in showers. The facility emphasizes a multi-faceted approach to care, looking to implement new ideas and treatment options that cater to the needs of its residents.
Care Approach & Staff
The care approach at Wausau Manor is characterized by a mix of experienced staff members, some of whom have received positive feedback for their dedication and compassion. However, reviews highlight inconsistencies in staffing levels, with some residents experiencing delays in receiving assistance. While certain nurses and therapists have been praised for their commitment to patient care, there are also reports of staff being inattentive at times, which has led to concerns about the overall quality of care.
Who They Serve
Wausau Manor serves individuals in need of rehabilitation following medical procedures or accidents, as well as those requiring long-term care. The facility aims to accommodate a variety of needs, ensuring that residents receive the appropriate support during their stay.
Levels of Care
The facility offers both short-term rehabilitation and long-term care, focusing on helping residents regain independence through tailored rehabilitation programs. Feedback indicates that while some residents have had positive experiences with rehabilitation services, others have expressed dissatisfaction with the level of support they received.
Dining & Activities
Wausau Manor provides dining options that include planned meals designed to cater to the nutritional needs of residents. Additionally, the facility offers various activities aimed at promoting engagement and social interaction among residents, contributing to a more fulfilling living experience.
What Families Say
Family feedback about Wausau Manor is mixed. While some families express gratitude for the caring staff and positive experiences, others report significant concerns regarding the attentiveness of the nursing staff and the overall quality of care. Several reviews emphasize the need for improvement in staffing levels and response times to resident needs.
Room for Improvement
There are notable concerns regarding staffing levels and responsiveness, with some residents experiencing long wait times for assistance. Feedback indicates that while some staff members are praised for their care, there are instances of neglect that have raised alarms among families.
Summary
Wausau Manor Health Services provides essential rehabilitation and long-term care in Wausau, Wisconsin. While the facility has a dedicated staff and offers various services, feedback suggests that there are areas that require attention, particularly in staffing and response times. Families considering this facility should weigh the mixed reviews while assessing their loved one’s specific needs.
