Overview
Village Health Care Center, located in Broken Arrow, Oklahoma, provides a range of services including assisted living, skilled nursing, rehabilitation, and transitional care. The facility aims to deliver compassionate and quality care tailored to the needs of its residents. It is part of The Village Senior Living Community, which emphasizes a home-like atmosphere for its residents.
Services & Support
The Village Health Care Center offers comprehensive coordinated nursing care around the clock, ensuring that residents receive the support they need. Services include skilled nursing care, physical therapy, and rehabilitation, focusing on helping residents regain their independence. The facility also provides memory care and transitional care services for those transitioning back home after skilled nursing stays.
Care Approach & Staff
The care approach at Village Health Care Center is centered on personalized attention and support. Many reviews highlight the dedication of the staff, with some families noting that their loved ones receive excellent care and attention. However, there are contrasting sentiments regarding staff performance, with some reviewers expressing concerns about neglect and inadequate care from certain employees. While many staff members are described as compassionate and attentive, there are mentions of a lack of teamwork and commitment among others.
Who They Serve
Village Health Care Center serves a diverse population, including individuals needing assistance with daily activities, skilled nursing care, and rehabilitation services. Families looking for a supportive environment for their loved ones often find that the facility meets their needs, particularly for those requiring memory care.
Living Options & Amenities
Residents at Village Health Care Center enjoy a clean and comfortable living environment. The facility is designed to be welcoming, with amenities that include beautiful outdoor spaces. Families appreciate the home-like atmosphere, which is conducive to the well-being of residents.
Dining & Activities
The dining experience at Village Health Care Center has received positive feedback from residents, with many noting the quality of the food. Activities and engagement opportunities are also available, although some reviews suggest that there may be limitations in this area.
What Families Say
Feedback from families is mixed. Many express satisfaction with the care their loved ones receive, highlighting the positive attitudes of the nursing staff and the overall cleanliness of the facility. However, there are serious concerns raised about neglect and the quality of care from certain staff members, leading to a lack of trust among some families. Positive experiences often stand in contrast to reports of neglect, indicating a need for ongoing evaluation of staff performance.
Room for Improvement
Several reviews indicate a need for improvement in staffing consistency and teamwork. While many caregivers are praised for their dedication, there are mentions of neglect and insufficient attention from some staff members. This inconsistency can impact the overall care experience for residents.
Summary
Village Health Care Center presents a range of services aimed at providing quality care for residents in Broken Arrow, Oklahoma. While many families report positive experiences and satisfaction with the staff, there are significant concerns regarding neglect and the performance of certain employees. Families considering this facility should weigh these mixed reviews and assess whether it aligns with their care expectations.
