Overview
Villa Crest Nursing and Retirement Center, located in Manchester, New Hampshire, provides a range of services designed to support the needs of elderly residents. The facility offers assisted living, rehabilitation, memory care, and respite care in a comfortable and welcoming environment. With an emphasis on personalized care, Villa Crest aims to create a home-like atmosphere for its residents.
Services & Support
Villa Crest offers a comprehensive array of services, including physical and occupational therapy, pain management, and restorative nursing care. The center features 29 assisted living apartments, which include studio and one-bedroom units, catering to various needs and preferences. Residents benefit from a full schedule of therapeutic and recreational programming, ensuring a well-rounded experience.
Care Approach & Staff
The staff at Villa Crest is noted for being friendly, caring, and attentive. Many reviewers highlight the warmth and helpfulness of the employees, who strive to provide excellent care despite their busy schedules. While there are positive mentions of the staff’s dedication, there are also concerns regarding specific staff interactions, particularly in the memory care unit, indicating that experiences may vary.
Living Options & Amenities
Villa Crest features appealing amenities, including a spacious dining room where residents enjoy wholesome meals tailored to their dietary needs. The facility is described as clean and well-maintained, with a beautiful outdoor courtyard that offers scenic views of the New Hampshire landscape. This environment promotes relaxation and social interaction among residents.
What Families Say
Reviews generally reflect a positive experience at Villa Crest, with many families expressing satisfaction with the care their loved ones receive. The facility is described as clean, welcoming, and well-staffed, contributing to a sense of community. However, there are mixed feelings about specific staff members, particularly in the memory care unit, suggesting that while many staff members are praised, there are areas for improvement in staff interactions.
Room for Improvement
While many aspects of Villa Crest are positively reviewed, some families have raised concerns about individual staff behavior and responsiveness, particularly regarding communication and care in specific units. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Villa Crest Nursing and Retirement Center in Manchester, NH, offers a supportive and caring environment for seniors, with a range of services including assisted living, rehabilitation, and memory care. The facility is praised for its cleanliness and the dedication of its staff, although some reviews indicate the need for improvement in specific areas of care. Overall, Villa Crest aims to provide a nurturing home for its residents, fostering a sense of community and well-being.
