Overview
Victory Health + Rehabilitation Center, located in Minneapolis, Minnesota, is a facility that provides rehabilitation and skilled nursing services. While some residents and families express appreciation for the care and support provided, others have raised serious concerns regarding the quality of care and overall conditions within the center.
Services & Support
Victory Health offers a range of services including rehabilitation, social worker support, and activities designed to engage residents. The therapy team has received positive feedback for their efforts in assisting residents with their rehabilitation goals.
Care Approach & Staff
The care approach at Victory Health has received mixed reviews. While some staff members are noted for their kindness and dedication, others have been described as disengaged or unprofessional. Reports of neglect and inconsistent medication management have raised concerns about the overall quality of care provided.
Who They Serve
Victory Health serves a diverse population of residents requiring various levels of care. However, there are indications that not all residents receive the attention and care they need, leading to feelings of neglect among some families.
Levels of Care
The facility provides skilled nursing and rehabilitation services, aiming to support residents in their recovery and daily living activities. However, experiences vary significantly, with some residents reporting inadequate care and negative experiences.
Living Options & Amenities
Victory Health features amenities intended to enhance the living experience of residents, including comfortable rooms and outdoor spaces. However, there have been reports of cleanliness issues and concerns over the condition of the facility.
Dining & Activities
While some residents have noted that the food offered is surprisingly good and well-balanced, others have expressed dissatisfaction with the dining options. Activities are provided to engage residents, though the effectiveness of these programs appears to vary.
Clinical Services & Rehab
The rehabilitation services at Victory Health are highlighted positively by some residents who appreciate the efforts of the therapy team. However, there are serious concerns regarding the management of clinical services, with reports of infections and inadequate medical attention.
What Families Say
Feedback from families is notably polarized. Some express gratitude for the care their loved ones receive, while others recount distressing experiences, including neglect and poor communication. Several families have voiced their intention to seek alternative care options due to their concerns.
Room for Improvement
Multiple reviews indicate significant areas for improvement, particularly regarding staff professionalism, facility cleanliness, and responsiveness to residents’ needs. The management of medication and medical care has also been a recurring theme in family feedback.
Summary
In summary, Victory Health + Rehabilitation Center has garnered mixed reviews from residents and their families. While some appreciate the support and rehabilitation services, others highlight serious concerns about neglect and the quality of care. Families considering this facility should weigh the positive experiences against the troubling reports to make an informed decision.
