Overview
Vernon Healthcare Center, located in Los Angeles, California, is a skilled nursing and rehabilitation facility that emphasizes a collaborative team approach to comprehensive care. The center provides 24-hour nursing care, focusing on both physical health and holistic well-being. Their services include specialized nursing, medical social services, and a range of therapies such as physical, occupational, and speech therapy.
Services & Support
Vernon Healthcare Center offers a variety of services aimed at promoting recovery and overall well-being. Their skilled nursing services cover medication management and wound care, ensuring that patients receive the necessary medical attention. The rehabilitation department is noted for its quality, with a team of professionally trained therapists providing tailored rehabilitation services. Additionally, the facility offers behavioral health care with customized treatment plans designed to enhance mental well-being.
Care Approach & Staff
The staff at Vernon Healthcare Center is described as dedicated and professional, with many reviewers noting their commitment to patient care. While some experiences have highlighted issues with responsiveness and communication, particularly with certain staff members, there are also positive remarks about the attentiveness of nurses and the supportive role of the rehabilitation team. The administrator is actively involved in improving care quality, which has contributed to positive changes within the facility.
Who They Serve
Vernon Healthcare Center caters to a diverse population, including individuals requiring short-term rehabilitation and long-term skilled nursing care. The facility also provides specialized services for patients with memory care needs, ensuring that all residents receive appropriate and compassionate care tailored to their unique circumstances.
Living Options & Amenities
The center is designed to create a warm and homelike environment for residents. Amenities and recreational programs are offered to engage residents and enrich their daily lives. The facility aims to promote socialization and provide opportunities for mental and physical engagement.
What Families Say
Feedback from families has been mixed. Some express appreciation for the quality of care provided, particularly highlighting the dedication of certain staff members. However, there are significant concerns regarding communication, responsiveness, and overall facility management. Some families have reported distressing experiences related to patient care and administrative practices, leading to calls for improvements in these areas.
Room for Improvement
Several reviews indicate that there are areas needing attention, particularly in staff communication and responsiveness. Instances of unprofessional behavior and delays in care have been noted, as well as concerns about the cleanliness of the facility. Addressing these issues may enhance the overall experience for residents and their families.
Summary
Vernon Healthcare Center offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the care provided by dedicated staff, challenges related to communication and facility management have been highlighted. Continuous efforts to improve these aspects could further enhance the quality of care and overall experience for residents and their families.
