Overview
Valley Ranch Nurse & Rehab Center, located in Little Rock, Arkansas, is a nursing facility that provides care for individuals with various health needs. The center has faced criticism from families regarding the quality of care and staff organization.
Care Approach & Staff
Reviews indicate that the staff at Valley Ranch Nurse & Rehab Center has experienced challenges, particularly concerning the consistency and familiarity of care providers. Families have expressed concerns about the reliance on agency staff who may lack knowledge about the residents’ specific needs. There have been reports of neglect in personal care, which has led to serious health issues for some residents.
Who They Serve
The facility serves individuals requiring nursing care, including those with complex medical conditions. However, families have raised concerns about the facility’s ability to provide adequate care for residents with specific needs, particularly those requiring specialized attention.
Room for Improvement
Multiple reviews highlight significant areas for improvement, particularly in terms of personal care and communication with families. Concerns over cleanliness, such as dirty linens, and the lack of timely updates on residents’ health have been noted. Additionally, family members have expressed frustration over visitation policies, especially during the pandemic, which they find inconvenient.
Summary
Valley Ranch Nurse & Rehab Center has received mixed feedback from families regarding the quality of care provided to residents. While the facility offers essential nursing services, there are notable concerns about staff consistency, communication, and overall resident care. Families seeking a nursing home for their loved ones may want to consider these factors when making their decision.
