Overview
Trinity Elms health and rehab, located in Clemmons, North Carolina, offers assisted living and rehabilitation services. The facility aims to provide a supportive environment for individuals in need of care and recovery, although experiences reported by families vary significantly.
Services & Support
Trinity Elms provides a range of services including rehabilitation and assisted living. While some families express satisfaction with the care their loved ones have received, others have reported issues with the level of attention and support provided by the staff. Communication among staff members has also been noted as an area needing improvement.
Care Approach & Staff
The staff at Trinity Elms includes nurses, certified nursing assistants, and rehabilitation professionals. Reviews indicate a mix of experiences; while some families appreciate the genuine interest and care shown by certain staff members, others have raised concerns about the attentiveness and empathy of assistive personnel. Instances of short staffing have been noted, which may impact the quality of care provided.
Who They Serve
Trinity Elms caters to individuals requiring assisted living and rehabilitation services. Families have shared experiences of loved ones receiving care for various health needs, including post-surgery rehabilitation.
Room for Improvement
Several reviews highlight areas where Trinity Elms could enhance its service. Concerns include a lack of communication between staff and families, instances of inadequate personal care, and issues with the cleanliness of the facility. Some families have expressed frustration over the handling of personal items and the responsiveness of staff to complaints.
Summary
Trinity Elms health and rehab offers a blend of assisted living and rehabilitation services in Clemmons, North Carolina. While some families report positive experiences with attentive staff and a supportive environment, others have raised significant concerns regarding care quality, communication, and cleanliness. Prospective residents and their families are encouraged to consider these varied experiences when evaluating the facility for their loved ones.
