Overview
Timberland Ridge Skilled Nursing and Rehabilitation, located in Fairlawn, Ohio, is a facility that has undergone significant renovations and is under new ownership. It offers a variety of services, including skilled nursing, rehabilitation, memory care, and hospice care. The center features 75 private rooms, a sensory healing garden, and a ventilator unit, aiming to provide a comprehensive care experience.
Services & Support
The facility provides a range of services designed to meet the diverse needs of its residents. These include skilled nursing, rehabilitation, memory care, and hospice services. The medical team, which includes physicians and nurse practitioners, is available seven days a week to ensure continuous care. Physical therapy and social worker support are also integral to the services offered, promoting both physical recovery and emotional well-being.
Care Approach & Staff
While Timberland Ridge has a commitment to quality care, reviews indicate a mixed experience regarding staff performance. Some families have expressed appreciation for the compassion shown by certain nursing staff, highlighting their dedication to resident well-being. However, other reviews point to issues with staff communication and the overall environment, suggesting that some residents may not receive the level of care expected. Reports of understaffing and inadequate training for some staff members have raised concerns about the quality of care provided.
Who They Serve
Timberland Ridge serves a diverse population, including individuals requiring short-term rehabilitation, long-term care, and specialized memory care. The facility aims to create a nurturing environment for residents who may have complex medical needs or require assistance with daily living activities.
Living Options & Amenities
The facility boasts a variety of living options, including private rooms designed for comfort and privacy. Amenities such as a sensory healing garden and on-site dialysis services enhance the living experience, aiming to provide a holistic approach to care. The environment is described as beautiful, although some reviews suggest that the administrative aspects may need improvement.
Dining & Activities
Dining services at Timberland Ridge are noted to be satisfactory, with families reporting good food quality. The facility also offers various activities to engage residents and promote social interaction. However, there have been mixed reviews regarding the organization and execution of these activities.
What Families Say
Feedback from families varies widely. Some express gratitude for the compassionate care provided by specific staff members, while others report significant dissatisfaction with the overall management and care quality. Concerns about communication, neglect, and understaffing have been prominent in several reviews, leading to a lack of trust in the facility’s ability to provide adequate care.
Room for Improvement
Numerous reviews highlight a need for improvement in staff communication and training. Families have noted that some staff members appear disengaged or unqualified, which has affected the quality of care. Additionally, the facility’s management has been criticized for not adequately addressing resident needs and concerns.
Summary
Timberland Ridge Skilled Nursing and Rehabilitation has the potential to provide quality care in a beautiful environment, but current feedback reveals significant areas for improvement. Families should carefully consider both the positive and negative experiences shared by others when evaluating this facility for their loved ones.
