Overview
Timber Springs Transitional Care, located in Boise, Idaho, provides Skilled Nursing, Short-term Rehabilitation, and Long-term Care services in a compassionate and comfortable environment. The facility emphasizes the importance of a healing environment and aims to treat all guests and residents like family, customizing care and therapy plans to meet individual needs.
Services & Support
Timber Springs offers a range of services including skilled nursing, rehabilitation, and long-term care. The facility also provides social worker support to assist families and residents with care planning and other needs. However, feedback indicates that communication and support from staff may vary, with some families expressing concerns about the responsiveness and availability of care.
Care Approach & Staff
The care approach at Timber Springs is centered on compassion and respect, with staff dedicated to meeting the needs of residents. While some reviews highlight the exceptional care provided by certain staff members, there are also mentions of understaffing and inconsistent communication regarding patient needs. Families have expressed a desire for improved response times and better coordination among staff.
What Families Say
Feedback from families is mixed. Some families report positive experiences, praising the compassion and dedication of the staff, particularly in providing long-term care and rehabilitation. However, other reviews express significant concerns regarding the quality of care, including instances of inadequate support and communication issues. Families have noted that response times for call lights can be lengthy, and there are concerns about the overall staffing levels at the facility.
Room for Improvement
Several reviews point to areas needing improvement, particularly in staffing levels and response times. Families have noted that the facility appears understaffed, which can impact the quality of care and the timely response to resident needs. Additionally, communication regarding patient care plans and needs has been identified as inconsistent.
Summary
Timber Springs Transitional Care in Boise, Idaho, offers a variety of skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the compassionate care provided by some staff members, there are notable concerns regarding staffing levels and communication. Prospective residents and their families may want to consider these factors when evaluating care options.
