Overview
Thunder Care and Rehab, located in Moore, Oklahoma, offers long-term care and skilled nursing services. The facility has a history of providing healthcare professionals who aim to treat patients with compassion and dignity. However, numerous reviews from families highlight serious concerns regarding the quality of care and communication at this facility.
Services & Support
Thunder Care and Rehab provides skilled observation and assessment of various physiological systems, along with additional procedures like oxygen therapy and enteral feeding. While the facility is equipped to handle a range of medical needs, many families report significant issues with the delivery of medications and overall patient care.
Care Approach & Staff
The staff at Thunder Care and Rehab includes registered nurses, licensed practical nurses, certified medication aides, and certified nursing assistants. While some families have noted that certain staff members are caring and hardworking, there are widespread complaints about neglect and inadequate responses to residents’ needs. Reports indicate that communication with management is often poor, and families struggle to get timely updates about their loved ones.
Who They Serve
The facility serves individuals requiring long-term care, including those with complex medical needs. However, families express concern that residents may not receive the level of care they expect, leading to distressing situations such as untreated medical conditions and neglect.
Room for Improvement
Many reviews indicate a need for significant improvement in various areas, particularly regarding cleanliness, timely medication administration, and staff responsiveness. Families have expressed frustration with the facility’s communication practices, noting difficulties in reaching staff members by phone and delays in receiving assistance during visits.
What Families Say
Feedback from families is overwhelmingly negative, with multiple reviewers describing experiences of neglect and inadequate care. Some families report that their loved ones have been left in distressing situations for extended periods, and others mention concerns over the facility’s cleanliness and food quality. While there are a few positive remarks about the facility’s environment and some staff members, the overall sentiment suggests a significant level of dissatisfaction with the care provided.
Summary
Thunder Care and Rehab in Moore, Oklahoma, presents a concerning picture based on family reviews. While the facility offers skilled nursing care, numerous reports highlight issues related to neglect, poor communication, and inadequate medical attention. Families considering this facility for their loved ones should weigh these concerns carefully against any potential benefits.