Overview
The Villas at Brookview, located in Golden Valley, Minnesota, is a skilled nursing facility offering a range of services, including long-term care, short-term rehabilitation, and hospice care. The facility aims to provide a supportive environment for residents, with a focus on patient-centered care and a commitment to improving the quality of life for those they serve.
Services & Support
The Villas at Brookview offers a variety of services tailored to meet the needs of residents. These include skilled nursing care, rehabilitation services such as physical and occupational therapy, and social worker support. The facility is designed to assist individuals in their recovery, whether they require a short stay for rehabilitation or ongoing assistance with daily living activities.
Care Approach & Staff
Many reviews highlight the dedication of the staff at The Villas at Brookview. Care workers are described as accessible and friendly, with a genuine commitment to providing quality care. However, some reviews indicate issues with staff responsiveness and communication, particularly regarding medication administration and assistance for residents. While some staff members are praised for their kindness and support, there are concerns about the overall staffing levels and the effectiveness of care provided.
Who They Serve
The facility serves a diverse population, including individuals in need of rehabilitation after hospitalization, those requiring long-term care, and patients in hospice. Families have noted the supportive atmosphere, especially during challenging times, such as end-of-life care.
Living Options & Amenities
Residents at The Villas at Brookview benefit from spacious rooms that accommodate family visits, which many families have appreciated during their loved ones’ stays. The facility is noted for its cleanliness and well-maintained environment, contributing to a comfortable living experience.
Dining & Activities
Dining experiences at The Villas at Brookview receive mixed feedback. While some residents have praised the quality and variety of food, noting that meals are often interesting and well-prepared, others have expressed dissatisfaction with the food quality and service. The facility aims to cater to dietary needs, but there are reports of inconsistencies in meal delivery and options.
Room for Improvement
Several reviews indicate significant areas for improvement, particularly in staffing levels and response times to resident needs. Concerns have been raised about medication management, with reports of delays and miscommunication regarding treatments. Families have also noted issues with the responsiveness of staff to call lights and requests for assistance.
Summary
The Villas at Brookview offers a range of services aimed at providing quality care for residents in Golden Valley, Minnesota. While many families appreciate the supportive environment and commitment of the staff, there are notable concerns regarding staffing levels, responsiveness, and dining experiences. Families considering this facility should weigh the positive aspects against the reported challenges to make an informed decision.