Overview
The Villa At Blue Ridge, located in Columbia, Missouri, is a senior care facility that provides various levels of care. However, it has received significant criticism regarding its management and quality of resident care.
Services & Support
The facility offers transportation services to ensure residents can attend their medical appointments, utilizing handicapped accessible vans. Additionally, social worker support is available to assist families and residents with their needs.
Care Approach & Staff
Reviews indicate a mixed perception of staff interactions. While some families appreciate the attentiveness and friendliness of the staff, others report serious deficiencies in care and responsiveness. Instances of neglect, such as delayed medication administration and inadequate supervision during transfers, have been highlighted.
Who They Serve
The facility serves individuals who require assistance with daily living activities, including those needing rehabilitation and skilled nursing care. However, feedback suggests that it may not be suitable for residents who cannot physically care for themselves.
Dining & Activities
Concerns have been raised regarding the quality of food served at The Villa At Blue Ridge. Residents have reported that meals are often unhealthy, with limited choices and high salt content.
Room for Improvement
Several reviews point to poor management and communication issues within the facility. Families have expressed frustration over lost paperwork and lack of notification regarding admissions decisions. Additionally, there are complaints about the cleanliness of rooms and the overall responsiveness of staff to resident needs.
Summary
The Villa At Blue Ridge in Columbia, Missouri, presents a range of services for seniors, including transportation and social worker support. However, significant concerns regarding management, care quality, and dining options have been reported by families. Prospective residents and their families should carefully consider these factors when evaluating their options.
