Overview
The Terrace of Jacksonville, located in Jacksonville, Florida, is a skilled nursing facility that offers a range of services designed to support individuals in their recovery and care needs. The facility is staffed by a dedicated team of board-certified physicians, nurses, therapists, and certified nursing assistants who prioritize compassionate care and patient comfort.
Services & Support
The Terrace provides various services, including skilled nursing, rehabilitation, physical therapy, occupational therapy, and speech therapy. The facility also offers social worker support, ensuring that families receive the guidance and assistance they need during their loved ones’ stay. Residents have access to a variety of activities designed to promote engagement and well-being.
Care Approach & Staff
Many families have praised the compassionate nature of the staff at The Terrace. Reviewers noted that the nursing team, including individuals in key roles, consistently demonstrate professionalism and empathy towards patients. The management team is described as responsive to family inquiries, fostering a supportive environment for both residents and their families.
Who They Serve
The Terrace of Jacksonville serves a diverse population, including individuals requiring rehabilitation and skilled nursing care. The facility is equipped to support elderly patients recovering from trauma, offering specialized therapy to aid in their recovery journey.
Levels of Care
The facility provides various levels of care, including memory care and rehabilitation services. Many reviews highlight the effectiveness of the therapy teams in helping residents regain strength and independence, with specific mentions of significant improvements observed in patients’ mobility and overall health.
Living Options & Amenities
The Terrace offers a comfortable living environment, with clean facilities and a range of amenities. While some reviews mention that certain furnishings may be dated, overall cleanliness and the friendliness of the staff are frequently noted as positive aspects of the facility.
Dining & Activities
Residents at The Terrace can participate in various activities designed to enhance their quality of life. The dining experience is generally regarded as satisfactory, with families expressing appreciation for the food provided.
What Families Say
Families have shared mixed experiences regarding their loved ones’ care at The Terrace. Positive testimonials highlight the exceptional care provided by staff members, particularly in therapy and nursing roles. However, some families have raised concerns about specific instances of care, emphasizing the importance of consistent attention to residents’ needs.
Room for Improvement
While many families have praised the facility, some reviews indicate areas for improvement, particularly regarding the consistency of personal care and attention to residents’ hygiene needs. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
The Terrace of Jacksonville is committed to providing compassionate and skilled care to its residents. With a dedicated team and a range of services, the facility aims to support individuals in their recovery and daily living needs. While there are areas that could benefit from improvement, many families appreciate the positive impact the staff has on their loved ones’ lives.
