Overview
The Oaks, located in New Bedford, Massachusetts, is a skilled nursing facility that provides compassionate care and rehabilitation services. Situated in a serene wooded area, The Oaks offers a homelike atmosphere where residents and patients are welcomed into the Life Care family. The facility is conveniently located within 15 minutes of both New Bedford Rehabilitation Hospital and St. Luke’s Hospital, making it an ideal choice for short-term rehabilitation, long-term care, and post-operative recovery.
Services & Support
The Oaks focuses on inpatient rehabilitation with 24-hour skilled nursing care. An in-house team of therapists and nurses creates individualized care plans tailored to the personal needs and goals of each resident. The facility is equipped with state-of-the-art equipment, including specialized systems for swallowing disorders and advanced wound care.
Care Approach & Staff
The staff at The Oaks has received positive feedback for their kindness, politeness, and dedication to resident care. Many families have expressed appreciation for the compassionate approach of the caregivers, noting that they treat residents as if they were part of their own family. However, some reviews indicate that there may be a need for additional staff to better manage the care demands, particularly during busy times.
Who They Serve
The Oaks serves a diverse range of residents, including those requiring short-term rehabilitation after surgery, long-term care for chronic conditions, and specialized rehabilitation services. Family members have expressed satisfaction with the care provided, highlighting the positive experiences of their loved ones.
Location & Access
The Oaks is conveniently located on Acushnet Avenue in New Bedford, Massachusetts. Its proximity to major hospitals ensures easy access for residents requiring additional medical attention or specialized services.
What Families Say
Families have shared a mix of experiences regarding care at The Oaks. Many praise the staff for their friendliness and professionalism, noting that the facility is clean and well-maintained. Positive comments highlight the supportive environment and the dedication of the staff to meet residents’ needs. However, some reviews mention concerns about medication management and the responsiveness of staff during busy periods.
Room for Improvement
While many families report positive experiences, there are some areas noted for improvement. Specifically, concerns have been raised about the timely administration of medications and the availability of staff to assist residents, particularly during peak times. Addressing these issues could enhance the overall quality of care provided at The Oaks.
Summary
The Oaks in New Bedford, Massachusetts, offers a compassionate and supportive environment for skilled nursing and rehabilitation services. With a focus on individualized care and a dedicated staff, the facility aims to provide a homelike atmosphere for its residents. While there are positive experiences shared by families, attention to staffing levels and medication management may further improve the care experience.
