Overview
The Neighborhoods at Quail Creek, located in Springfield, Missouri, offers skilled nursing and rehabilitation services for seniors. This Americare community emphasizes a welcoming atmosphere, aiming to provide a home-like environment for residents. The facility features a variety of living options and amenities designed to engage and support seniors during their recovery and ongoing care needs.
Services & Support
The Neighborhoods at Quail Creek provides a comprehensive range of services, including skilled nursing, rehabilitation, occupational therapy, hospice care, and home health solutions. The facility also offers support from social workers to assist families and residents with their care needs. Their focus on personalized care plans ensures that each resident receives tailored support, whether for short-term recovery or long-term assistance.
Care Approach & Staff
The care approach at The Neighborhoods at Quail Creek is centered on compassion and engagement. Many reviews highlight the kindness and attentiveness of the staff, who strive to create a supportive environment. However, some families have expressed concerns regarding the adequacy of staffing during peak times, which has impacted the level of care received. Instances of delayed responses to call lights and insufficient attention to personal hygiene have been reported, suggesting that staff availability may vary.
Who They Serve
This facility serves a diverse group of seniors, including those transitioning from assisted living, recovering from surgery, or needing ongoing skilled nursing care. Reviews indicate that both short-term and long-term residents can find support tailored to their specific health needs.
Living Options & Amenities
The Neighborhoods at Quail Creek offers various living options, including skilled nursing, rehabilitation, and memory care. Residents can enjoy spacious floor plans and a range of amenities designed to enhance their quality of life. The community aims to foster a sense of belonging and comfort, making it more than just a care facility.
Dining & Activities
Residents have access to well-balanced meals, which have received positive feedback for their quality. The facility also organizes activities to keep residents engaged and promote social interaction, contributing to a vibrant community atmosphere.
Room for Improvement
While many families have had positive experiences, there are notable concerns regarding the consistency of care. Some residents reported issues related to personal hygiene, including delays in receiving showers and attention to clothing needs. These areas may require further attention to ensure a consistently high standard of care for all residents.
Summary
The Neighborhoods at Quail Creek offers a range of skilled nursing and rehabilitation services in Springfield, Missouri. While many families appreciate the caring staff and engaging environment, there are concerns about staffing levels and the consistency of care. Families considering this facility should weigh these aspects against the positive experiences shared by others, particularly regarding the supportive community and available amenities.
