Overview
The Hurlbut, located in Rochester, New York, is a nursing home that has been dedicated to providing quality care since its founding in 1969. The facility aims to enrich the quality of life for its residents through skilled nursing care and a compassionate environment. With a commitment to serving those with acute or chronic diseases and rehabilitation needs, The Hurlbut strives to support both residents and their families.
Services & Support
The Hurlbut offers a range of services including skilled nursing, rehabilitation, hospice care, and occupational therapy. The facility is equipped to provide post-acute nursing services, ensuring that residents receive appropriate care for various medical needs. Social worker support is also available to assist families in navigating the challenges associated with long-term care.
Care Approach & Staff
The staff at The Hurlbut has received praise for their professionalism, kindness, and attentiveness. Many families have noted the compassionate approach of the caregivers, particularly during rehabilitation. However, some reviews indicate challenges related to staffing levels, which can impact the overall experience of residents.
Levels of Care
The Hurlbut provides skilled nursing care tailored to the specific needs of residents, including those requiring rehabilitation after surgical procedures. The facility also offers hospice care for residents in need of end-of-life support, ensuring that comfort and dignity are prioritized.
Dining & Activities
Dining experiences at The Hurlbut have received mixed feedback. While some families have appreciated the efforts of the dietary team in accommodating preferences, others have expressed dissatisfaction with the quality of food and service during meal times. Activities are organized to engage residents, contributing to a supportive community atmosphere.
What Families Say
Families have shared a range of experiences at The Hurlbut. Many commend the dedication of the staff and the care provided to their loved ones, particularly during rehabilitation. However, there are significant concerns regarding the facility’s cleanliness, food quality, and occasional staffing shortages. Some families have reported distressing incidents related to care and medication management, highlighting areas that require improvement.
Room for Improvement
Feedback indicates that The Hurlbut faces challenges with cleanliness and food quality, which have been noted by multiple families. Additionally, some reviews point to issues with staffing levels that may affect the quality of care delivered during busy times.
Summary
The Hurlbut in Rochester, New York, is dedicated to providing skilled nursing and rehabilitation services in a compassionate environment. While many families appreciate the caring staff and the range of services offered, concerns about food quality, cleanliness, and staffing levels suggest areas for improvement. Families considering The Hurlbut for their loved ones should weigh these factors carefully in their decision-making process.
