Overview
The Home At Hearthstone, located in Cincinnati, Ohio, is a skilled nursing facility dedicated to providing comprehensive care for its residents. With a focus on promoting quality of life and independence, the facility offers a range of services including skilled nursing care, physical therapy, occupational therapy, speech therapy, and memory care. The Home At Hearthstone aims to create a supportive environment where residents can feel engaged and cared for.
Services & Support
The Home At Hearthstone provides 24/7 skilled nursing care along with various therapeutic services tailored to meet the needs of each resident. In addition to physical, occupational, and speech therapy, the facility offers memory care specifically designed for seniors living with Alzheimer’s and dementia. The staff is committed to delivering person-centered care, ensuring that residents receive the attention and support they require throughout their stay.
Care Approach & Staff
The care team at The Home At Hearthstone is described as knowledgeable, attentive, and compassionate. Many reviews highlight the staff’s genuine interest in the well-being of residents, fostering a sense of trust and comfort among families. However, some experiences indicate concerns regarding staff responsiveness and professionalism, suggesting that not all interactions meet the expected standards of care.
Who They Serve
The Home At Hearthstone caters to a diverse group of residents, including those requiring short-term rehabilitation and long-term skilled nursing care. The facility is equipped to support individuals with varying needs, particularly those facing challenges related to memory care and physical rehabilitation.
Living Options & Amenities
The facility features a comfortable and clean environment, with a focus on providing a pleasant atmosphere for residents. Activities are organized regularly, allowing residents to engage with one another and participate in community events. Family involvement is encouraged, with various special events held throughout the year, such as holiday dinners and themed activities.
What Families Say
Feedback about The Home At Hearthstone is mixed. Many families appreciate the caring nature of the staff and the efforts made to create a welcoming environment. Positive experiences often mention the quality of meals and the variety of activities available. However, some families have expressed dissatisfaction with the level of care and responsiveness, noting instances of neglect and unprofessional behavior from staff members. These contrasting experiences highlight the importance of ongoing communication and oversight in ensuring resident care.
Room for Improvement
While there are commendable aspects of care at The Home At Hearthstone, several reviews indicate a need for improvement in staff responsiveness and professionalism. Reports of unclean conditions and unmet care needs suggest that some residents may not receive the timely attention they require. Addressing these concerns could enhance the overall quality of care provided at the facility.
Summary
The Home At Hearthstone offers a range of skilled nursing services in a supportive environment. While many families report positive experiences with the staff and care provided, there are notable concerns regarding responsiveness and professionalism that potential residents and their families should consider. Overall, The Home At Hearthstone seeks to provide a caring atmosphere, but ongoing attention to staff training and care standards will be essential for maintaining trust and satisfaction among residents and their families.
