Overview
The Estates of St. Louis Nursing and Rehabilitation Facility, located in St. Louis, Missouri, is a nursing home that has received significant feedback from families and visitors. Reviews indicate a concerning environment regarding cleanliness, management, and overall care provided to residents.
Care Approach & Staff
Feedback suggests that the facility suffers from high staff turnover, leading to inconsistency in care. Many reviews mention unprofessional behavior among staff, which raises concerns about the quality of care residents receive. The management has been criticized for not addressing these issues effectively, resulting in a negative atmosphere for both residents and employees.
Living Options & Amenities
The facility’s living conditions have been described as unsanitary, with reports of mice and other cleanliness issues. Residents have expressed dissatisfaction with the lack of basic hygiene supplies and inadequate laundry services. There are also claims that residents’ personal belongings, such as clothing, are often misplaced.
Dining & Activities
Reviews indicate that the dining experience is below expectations, with many describing the food as horrible. Additionally, there are complaints about the lack of organized activities for residents, which can impact their overall well-being and engagement.
What Families Say
Many families express deep concern about the safety and cleanliness of the facility, with multiple reviews highlighting the presence of mice and the overall neglect of residents. There are strong recommendations against choosing this facility for loved ones due to the reported conditions and management issues.
Room for Improvement
Common themes in reviews point to a need for improved management practices, better sanitation, and a more professional staff. Addressing these issues could significantly enhance the living conditions and care provided to residents.
Summary
The Estates of St. Louis Nursing and Rehabilitation Facility faces numerous challenges, particularly regarding cleanliness and management. Feedback from families suggests that potential residents may want to consider other options to ensure a safe and supportive environment for their loved ones.
