Overview
The Communities of Wildwood Ranch, located in Joplin, Missouri, is a facility offering rehabilitation, hospice, and other supportive services. While some families have noted positive experiences with the staff and care provided, others have raised significant concerns about the quality of care and cleanliness in the facility.
Services & Support
Wildwood Ranch provides a range of services, including physical therapy, rehabilitation, and hospice care. The facility is equipped to assist residents recovering from severe injuries, strokes, or other illnesses that require 24-hour nursing services. On-site therapy options include occupational therapy, physical therapy, and speech therapy, aimed at helping residents regain their independence.
Care Approach & Staff
The care approach at Wildwood Ranch has received mixed feedback. Some families appreciated the dedication of certain staff members, describing them as caring and accommodating. However, multiple reviews highlighted issues with staff responsiveness and attitudes, with reports of neglect and rudeness from some caregivers. Concerns were raised about inadequate communication and support, particularly during critical times.
Who They Serve
The facility serves individuals requiring rehabilitation after surgeries, strokes, or other significant health events. It is also equipped to provide hospice care for those needing end-of-life support. Families seeking rehabilitation services for elderly loved ones may consider this facility, but should be aware of the varying experiences reported by other families.
Levels of Care
Wildwood Ranch offers various levels of care, including rehabilitation services for those recovering from physical impairments and hospice care for terminally ill patients. The facility aims to provide comprehensive care tailored to the needs of each resident.
Living Options & Amenities
The facility is described as clean and attractively decorated, providing a comfortable environment for residents. However, some reviews indicate that cleanliness issues have been a concern, particularly regarding waste management and overall sanitation in living areas.
Dining & Activities
Residents at Wildwood Ranch have access to dining services, and some reviews noted that the food was satisfactory. Activities are also provided, although specific details about the types of activities available were not mentioned in the reviews.
What Families Say
Feedback from families has been highly variable. Some praised the care provided during hospice stays, noting that staff went above and beyond for their loved ones. Conversely, others expressed dissatisfaction with the rehabilitation services, reporting inadequate therapy sessions and poor communication regarding their family members’ care. Concerns about cleanliness and staff responsiveness were frequently mentioned, leading some families to advise against choosing this facility.
Room for Improvement
Several reviews indicated a need for improvement in staff training and responsiveness. Issues with cleanliness and waste management were also highlighted as areas requiring attention. Families have suggested that better communication and care protocols could enhance the overall experience for residents.
Summary
The Communities of Wildwood Ranch offers a range of services for rehabilitation and hospice care in Joplin, Missouri. While some families report positive experiences with attentive staff and a clean environment, others have raised serious concerns about care quality, staff responsiveness, and facility cleanliness. Families considering this facility for their loved ones should weigh the mixed reviews and visit to assess the environment and care standards.
