Overview
The Broadview Center, located in Seattle, Washington, offers a range of senior living options, including assisted living, memory care, skilled nursing, and long-term care. The facility emphasizes a “People First” care philosophy, aiming to create a welcoming community for its residents. However, experiences reported by families indicate a mix of positive aspects alongside significant concerns regarding care quality and facility conditions.
Services & Support
The Broadview Center provides various services tailored to senior residents, including personalized care, rehabilitation, and skilled nursing. The facility aims to support residents in their daily activities and health management, with 24/7 on-site nursing available for peace of mind. However, reviews indicate that the implementation of these services can vary, with some families expressing dissatisfaction with the level of attention and care their loved ones received.
Care Approach & Staff
The staff at The Broadview Center is described as generally caring and compassionate, with some residents and families praising their attentiveness. However, reviews also highlight issues such as delayed response times to call buttons and insufficient staffing levels, which can compromise care quality. Families have reported instances of inadequate medical attention, such as undiagnosed urinary tract infections and a lack of timely physical therapy sessions.
Who They Serve
The Broadview Center serves a diverse population of seniors, including those requiring assistance with daily living activities, memory care, and rehabilitation following medical procedures. Families looking for a supportive environment for their aging loved ones may find that the center offers a range of services to meet different needs, although experiences can vary widely.
Living Options & Amenities
The facility features a community layout designed to foster social interaction among residents, with opportunities for group activities and shared meals. However, some reviews describe the physical environment as needing significant improvement, citing unpleasant odors and unkempt areas. Families have expressed concern about the overall cleanliness and maintenance of the facility.
What Families Say
Feedback from families is mixed. While some commend the caring nature of the staff and the engaging activities offered, others report serious issues related to cleanliness, care responsiveness, and overall conditions within the facility. Instances of finding unsanitary conditions and concerns about the adequacy of care have led some families to seek alternative placements for their loved ones.
Room for Improvement
Several reviews note critical areas for improvement at The Broadview Center. Common themes include the need for better staffing ratios, enhanced cleanliness, and more timely medical attention. Families have expressed that the facility should address these concerns to ensure a higher standard of care for residents.
Summary
The Broadview Center in Seattle, Washington, presents itself as a community-focused senior living option with a variety of care services. While there are positive accounts of staff compassion and community engagement, significant concerns regarding care quality and facility conditions persist. Families considering The Broadview Center should weigh these factors carefully as they seek the best environment for their loved ones.
