Overview
Sumter East Health and Rehabilitation Center, located in Sumter, South Carolina, is a facility dedicated to rehabilitating, relaxing, and healing its residents. The center prides itself on its compassionate staff and a welcoming environment, aiming to provide exceptional resident-centered care that promotes dignity and respect.
Services & Support
The center offers a range of services, including skilled nursing care available 24/7, rehabilitation support for both short-term and long-term residents, and social worker assistance. The team employs a customized approach to individual health and rehabilitative care, ensuring that each resident receives the attention they need.
Care Approach & Staff
Residents and families have expressed appreciation for the professionalism and dedication of the staff at Sumter East. The nursing team, along with the administrative staff, is noted for going above and beyond to provide compassionate care. The activities team, led by a passionate activities director, contributes to a lively atmosphere filled with engaging activities that enhance the quality of life for residents.
Who They Serve
Sumter East serves a diverse group of residents, including those requiring skilled nursing care and rehabilitation services. Families have highlighted the facility’s commitment to treating residents like family, creating a supportive and nurturing environment.
Dining & Activities
Sumter East offers delicious meals prepared under the guidance of a registered dietician, catering to the dietary needs of residents. The center also provides a variety of daily activities designed to promote engagement and social interaction, contributing to a vibrant community atmosphere.
What Families Say
Families have shared positive experiences regarding the support and care their loved ones received at Sumter East. Many have praised the helpfulness of the receptionist, who creates a friendly first impression, and the overall positive energy within the facility. However, there are also concerns regarding the consistency of care, with some families reporting issues related to responsiveness and medication management.
Room for Improvement
While many reviews commend the staff and the environment, there are notable concerns regarding the quality of care provided by some caregivers. Instances of inadequate assistance and medication administration have been reported, indicating areas where the facility could enhance its service delivery.
Summary
Sumter East Health and Rehabilitation Center is committed to providing a supportive and nurturing environment for its residents. With a dedicated team focused on compassionate care and a variety of engaging activities, the center aims to promote a renewed sense of life for its residents. However, attention to specific care issues may be necessary to ensure consistent quality across all aspects of service.
