Overview
Summit Commons Rehabilitation and Health Care Center, located in Providence, Rhode Island, offers a range of senior living care services, including rehabilitation, hospice, and dementia care. Managed by Athena Health Care Systems, the center emphasizes a continuum of care philosophy, ensuring residents can remain in the facility as their care needs evolve. The environment is designed to be compassionate, safe, and dignified, with a focus on improving the quality of life for all residents.
Services & Support
The center provides various services, including physical therapy, occupational therapy, and social worker support. Residents benefit from comprehensive rehabilitation programs tailored to their individual needs. The facility is also recognized for its commitment to hospice care, offering support for residents and their families during challenging times.
Care Approach & Staff
Feedback on the staff at Summit Commons is mixed. While some residents and family members highlight the dedication and compassion of certain team members, others express concerns about the responsiveness and training of the staff. The Ambassador program, which includes staff members who assist residents and their families, has received praise for providing support and resolving issues effectively. However, there are reports of inadequate communication and delays in care that have raised concerns among families.
Who They Serve
Summit Commons serves a diverse population of seniors, including those needing rehabilitation after surgery, hospice care, and memory care. The facility also accommodates veterans, offering specialized services to those who have served in the military.
Levels of Care
The center offers various levels of care, allowing residents to transition smoothly as their health needs change. This includes short-term rehabilitation services and long-term care options, ensuring that all residents receive appropriate support throughout their stay.
Living Options & Amenities
Residents at Summit Commons can choose from spacious private and semi-private rooms. The facility features a large dining area, comfortable lounges, and beautifully landscaped outdoor spaces, all designed to create a welcoming atmosphere.
Dining & Activities
Dining options at Summit Commons aim to provide nutritious meals in a communal setting. The center also organizes various activities to engage residents, foster social connections, and enhance their overall well-being.
What Families Say
Opinions about Summit Commons vary significantly among families. Some express gratitude for the care their loved ones receive, particularly praising the therapy staff and certain caregivers for their kindness and support. Others, however, have voiced serious concerns about the quality of care, delays in medication, and communication issues. This mixed feedback highlights the importance of visiting and assessing the facility firsthand.
Room for Improvement
Several families have noted that the responsiveness of staff to call buttons can be lacking, with reports of long wait times for assistance. Additionally, some reviews indicate that there may be inconsistencies in the quality of care, with calls for better training and communication among staff members.
Summary
Summit Commons Rehabilitation and Health Care Center in Providence, Rhode Island, offers a range of senior care services with a focus on compassionate support. While many residents appreciate the dedication of specific staff members and the therapeutic programs available, there are notable concerns regarding staff responsiveness and communication. Families considering this facility are encouraged to weigh both positive and negative feedback to make an informed decision.
