Overview
Stonehill Health Center, located in Dubuque, Iowa, is a non-profit organization that offers a comprehensive range of senior services. Founded in 1978 by the Sisters of St. Francis, Stonehill provides post-acute rehabilitation, outpatient therapy, long-term care, memory care, independent and assisted living, home care, and a wellness center open to the public. The facility is dedicated to serving the local community with a commitment to compassion, hospitality, stewardship, and reverence.
Services & Support
Stonehill Health Center offers a variety of services designed to meet the diverse needs of seniors. These include skilled nursing, rehabilitation, occupational therapy, and physical therapy. The center also provides memory care and social worker support, ensuring that residents receive comprehensive care that addresses both their physical and emotional needs.
Care Approach & Staff
The staff at Stonehill Health Center is often described as friendly, caring, and dedicated. Many reviews highlight the compassionate nature of the caregivers, who strive to treat residents with respect and dignity. However, there have been concerns raised about staff responsiveness in certain situations, particularly regarding individualized care in the wellness and fitness areas.
Who They Serve
Stonehill serves a wide range of seniors, including those requiring skilled nursing, rehabilitation, and memory care. The facility is designed to accommodate individuals who seek both independent and assisted living options, as well as those needing more intensive care.
Living Options & Amenities
The center features various living options, including independent living and assisted living through its Assisi Village. Residents have access to a wellness center that offers modern facilities for fitness and rehabilitation. The environment is described as clean and welcoming, promoting a sense of community among residents.
What Families Say
Families have shared mixed experiences regarding the care at Stonehill Health Center. Many express gratitude for the support provided during difficult times, particularly in the context of end-of-life care. Positive feedback often highlights the excellent rehabilitation services and the caring nature of the staff. However, some families have reported instances of inadequate care, particularly concerning basic needs and responsiveness from staff.
Room for Improvement
Concerns have been noted regarding staff responsiveness, particularly in the wellness and fitness areas. There have been specific complaints about the handling of residents’ needs, which suggest a need for improvement in accommodating individual requests and ensuring timely assistance.
Summary
Stonehill Health Center in Dubuque, Iowa, offers a wide range of senior care services with a focus on compassion and community. While many families appreciate the supportive environment and effective rehabilitation services, there are areas that require attention to enhance the resident experience. Overall, Stonehill strives to provide a nurturing atmosphere for seniors and their families.
