Overview
St. Teresa Nursing and Rehabilitation Center, located in El Paso, Texas, is dedicated to providing quality skilled nursing and rehabilitation services. The facility emphasizes a compassionate approach to care, aiming to create a warm and welcoming environment for its residents. Families appreciate the attentive staff and the variety of activities that contribute to a positive living experience.
Services & Support
St. Teresa offers a range of services, including skilled nursing care, rehabilitation, and social worker support. The facility specializes in ventilator care, high acuity cases, and tracheostomy care. Residents benefit from physical, occupational, and speech therapy, tailored to meet their unique needs. The staff is committed to maintaining open communication with families, ensuring they are informed about their loved ones’ well-being.
Care Approach & Staff
The care approach at St. Teresa is centered around compassion and individualized attention. Many reviewers note the kindness and dedication of the staff, who treat residents like family. The nursing and therapy teams are highlighted for their attentiveness, contributing to positive recovery experiences. However, there are mixed reviews regarding management and staffing levels, with some families expressing concerns about the responsiveness of staff to residents’ needs.
Living Options & Amenities
Residents at St. Teresa enjoy a clean and safe environment, with many reviewers praising the facility’s upkeep. The center provides various activities designed to keep residents engaged and comfortable during their stay. Families have noted that the food service is exceptional, with meals prepared by culinary experts, adding to the overall positive experience.
What Families Say
Families generally express gratitude for the care provided at St. Teresa. Many reviews highlight the compassionate nature of the staff and the positive impact of the activities offered. However, some families have raised concerns about management practices and the need for improved communication and responsiveness from nursing staff. Despite these issues, the facility is recognized for its commitment to quality care and the well-being of its residents.
Room for Improvement
While many families appreciate the care their loved ones receive, there are notable concerns regarding management and staffing levels. Some reviewers have reported issues with call light response times and the attentiveness of staff during critical moments. Enhancing communication and accountability among staff could improve the overall experience for residents and their families.
Summary
St. Teresa Nursing and Rehabilitation Center in El Paso, Texas, offers a compassionate and skilled approach to nursing and rehabilitation care. With a focus on individualized support and a welcoming environment, the facility aims to meet the diverse needs of its residents. While there are areas for improvement, particularly in management and staffing responsiveness, many families feel reassured by the quality of care their loved ones receive.
