Overview
St. Joseph Rehabilitation and Nursing Center, located in Dorchester, Massachusetts, is a Joint Commission Accredited and Five Star Quality Rated facility offering skilled nursing and rehabilitation services. With a capacity of 123 beds, it serves a diverse population and aims to provide a supportive environment for families and patients in the greater Boston area.
Services & Support
St. Joseph offers a range of services including long-term skilled nursing care, short-term rehabilitation, respite care, and hospice care. The facility is equipped to provide IV therapy as well as physical, occupational, and speech therapy. Residents have access to a variety of social, religious, and cultural activities designed to enhance their quality of life.
Care Approach & Staff
The staff at St. Joseph Rehabilitation and Nursing Center is described as compassionate and professional, including physicians, licensed nurses, and therapists who specialize in geriatric and rehabilitative care. Many reviews highlight the dedication of the team, particularly in hospice care situations, where staff are noted for their attentiveness and support for both patients and their families.
Who They Serve
The center primarily serves seniors requiring skilled nursing and rehabilitation services. Families have shared experiences of their loved ones receiving care during critical times, such as hospice situations, and have expressed gratitude for the supportive environment provided by the staff.
What Families Say
Feedback from families is mixed. Many express appreciation for the attentive care their loved ones received, particularly during hospice care, noting that staff were compassionate and made efforts to ensure comfort. However, there are also concerns raised about communication issues and instances of inadequate assistance from staff, particularly at busy times. Some families reported distressing experiences regarding the management of their loved ones’ belongings and the overall environment.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding communication and responsiveness of staff. Some families reported difficulty in receiving timely assistance and expressed frustration with the lack of attention at times. There are also mentions of staffing issues that may affect the quality of care during specific hours.
Summary
St. Joseph Rehabilitation and Nursing Center is a facility that offers a range of nursing and rehabilitation services in a supportive environment. While many families commend the quality of care and the dedication of the staff, there are noted concerns about communication and responsiveness that could be addressed to enhance the overall experience for residents and their families.