Overview
St. Anthony’s Care Center, located in Waco, Texas, is a facility that offers rehabilitation and long-term care services. The center aims to provide a supportive environment for residents recovering from surgery or requiring ongoing assistance. While some families appreciate the care provided, others have raised concerns regarding the quality of service and staff professionalism.
Services & Support
St. Anthony’s Care Center offers a range of services including rehabilitation, physical therapy, assisted living, memory care, and respite care. The facility is designed to support residents in their recovery and daily living needs, with a focus on creating a home-like atmosphere.
Care Approach & Staff
The care approach at St. Anthony’s is meant to be compassionate, with many staff members recognized for their kindness and dedication. However, experiences vary significantly. While some families report positive interactions with the staff, others have expressed concerns about neglect and unprofessional behavior, particularly among certain nursing staff.
Who They Serve
St. Anthony’s serves a diverse group of residents, including those recovering from surgery, individuals needing long-term care, and those requiring assistance with daily activities. The facility is particularly noted for its memory care services, catering to residents with dementia-related needs.
Room for Improvement
Several reviews highlight issues with neglect and unresponsiveness to residents’ needs. Reports of cold meals, unclean rooms, and insufficient staff attention, especially during nighttime hours, suggest that improvements are necessary to ensure a consistently high standard of care.
What Families Say
Feedback from families is mixed. Some express gratitude for the care their loved ones receive, noting improvements in health and well-being. Others, however, share serious concerns about neglect and inadequate responses from staff when issues arise. Instances of theft and lack of accountability have also been reported, leading to significant dissatisfaction among some families.
Summary
St. Anthony’s Care Center provides a range of services aimed at rehabilitation and long-term care. While some families report positive experiences with caring staff and improved conditions for their loved ones, others have raised serious concerns about neglect and unprofessional behavior. Families considering this facility should weigh the mixed feedback carefully to determine if it aligns with their needs and expectations.
