Overview
St Agnes Healthcare & Rehab, located in Breaux Bridge, Louisiana, provides skilled nursing and rehabilitation services. However, the facility has received significant criticism from families regarding the quality of care provided to residents.
Services & Support
The facility offers nursing care, rehabilitation, and hospice services. Despite these offerings, reviews indicate that the execution of care may not meet families’ expectations, particularly for residents who require more assistance.
Care Approach & Staff
Families have expressed concerns about the staff’s responsiveness to residents’ needs. Reports of inadequate attention to patients’ health conditions have surfaced, with specific instances of neglect leading to severe health complications. Communication between families and administration appears to be a significant issue, with some reviewers noting defensiveness from staff when concerns were raised.
Who They Serve
St Agnes Healthcare & Rehab serves individuals who require skilled nursing care, rehabilitation, and hospice services. However, feedback suggests that those who are less independent may not receive the level of care necessary for their well-being.
Room for Improvement
Many reviews highlight a need for improved communication and care practices at St Agnes. Families have reported feeling unheard when voicing concerns about their loved ones’ care, and there are calls for better training and attentiveness among staff members.
Summary
While St Agnes Healthcare & Rehab offers essential services for skilled nursing and rehabilitation, the facility faces serious concerns regarding the quality of care and communication. Families are advised to thoroughly investigate and consider these aspects when seeking care for their loved ones.