Overview
Spring Valley Health and Rehabilitation Center, located in Springfield, Missouri, provides a range of services aimed at supporting patient independence and recovery. The facility offers skilled nursing, assisted living, short-term rehabilitation, and secure unit programs, catering to a diverse group of patients in need of care and rehabilitation.
Services & Support
The center specializes in various therapeutic services, including physical therapy and occupational therapy, designed to empower patients during their recovery process. Residents benefit from social worker support, ensuring they have access to the necessary resources and assistance throughout their stay.
Care Approach & Staff
While many reviews highlight the caring nature of the staff and their commitment to patient rehabilitation, some concerns have been raised regarding staffing shortages and the overall quality of care. Positive experiences often mention the dedication of therapists and nursing staff, while negative accounts point to issues with responsiveness and care consistency.
Who They Serve
Spring Valley Health and Rehabilitation Center serves a wide range of patients, including those requiring rehabilitation after surgery or illness, as well as individuals needing long-term care. The facility aims to create a supportive environment where residents can thrive and regain their independence.
Living Options & Amenities
Residents at Spring Valley enjoy a variety of amenities, including housekeeping and laundry services, free cable TV, and WiFi access. The facility is noted for its clean and well-decorated environment, contributing to a welcoming atmosphere for residents.
Dining & Activities
The center offers daily activities to engage residents, including a happy hour every Friday. While some reviews reflect mixed opinions on the quality of food, many residents appreciate the social opportunities and the effort made by staff to create a vibrant community.
What Families Say
Feedback from families varies widely. Many express gratitude for the rehabilitation services and the positive impact on their loved ones’ recovery. However, there are significant concerns regarding the quality of care, with some families reporting neglect and dissatisfaction with staff responsiveness. This discrepancy suggests a need for ongoing improvement in care standards.
Room for Improvement
Several reviews indicate issues with staffing levels and the adequacy of care provided, particularly in terms of attentiveness and responsiveness to residents’ needs. Families have noted specific instances of neglect and mismanagement that warrant attention to enhance the overall quality of care.
Summary
Spring Valley Health and Rehabilitation Center offers a range of rehabilitation and care services in a supportive environment. While many patients and families have reported positive experiences, there are notable concerns regarding staff shortages and care quality that potential residents and their families should consider when evaluating their options.
