Overview
Southern Specialty Rehabilitation and Nursing, located in Lubbock, Texas, provides a range of nursing home care options for both short-term rehabilitation and long-term stays. The facility specializes in high acuity cases and tracheostomy care, ensuring that residents receive skilled and personalized care tailored to their unique needs.
Services & Support
The facility offers a variety of services including skilled nursing, physical therapy, occupational therapy, and speech therapy. The staff is dedicated to providing comprehensive care, emphasizing a compassionate approach to create a home-like environment for residents. Families can stay connected with their loved ones through an online portal that updates them on health and wellness.
Care Approach & Staff
Southern Specialty emphasizes a team-oriented approach to care, with many reviews highlighting the helpfulness and experience of the staff. The nursing and therapy teams are noted for their dedication to improving the lives of residents, particularly those with complex medical needs. While some reviews mention concerns regarding specific staff behaviors, others praise the overall friendliness and professionalism of the team.
Living Options & Amenities
The facility is designed to provide a comfortable living environment, although some reviewers have expressed concerns about cleanliness and room conditions. However, many families appreciate the well-maintained building and the quality of the meals prepared by the dietary team, which are described as nutritious and delicious.
What Families Say
Reviews reflect a mix of experiences at Southern Specialty. Many families commend the facility for its supportive administration and the caring nature of the staff. Positive feedback highlights the effective communication from the management team and the improvements noted under new administration. Conversely, some families have voiced concerns about cleanliness and the responsiveness of the nursing staff, indicating areas for improvement.
Room for Improvement
While there are many positive aspects noted by families, some reviews have pointed out issues related to cleanliness and the timely administration of medications. Concerns about staff accountability and responsiveness were also raised, suggesting that certain areas may benefit from further attention and improvement.
Summary
Southern Specialty Rehabilitation and Nursing provides a range of skilled nursing and rehabilitation services in Lubbock, Texas. The facility’s commitment to quality care is evident through its dedicated staff and supportive administration. While there are areas that require improvement based on family feedback, many families have had positive experiences and recommend the facility for its compassionate care and supportive environment.
