Overview
Solaris Senior Living North Naples, located in Naples, Florida, offers a range of services including rehabilitation, long-term care, and assisted living. The facility aims to provide compassionate and professional care tailored to the individual needs of its residents. With a focus on personalized care plans, the staff works to help residents regain strength and independence while ensuring a comfortable living environment.
Services & Support
The facility provides various services, including physical therapy, skilled nursing, assisted living, and memory care. Solaris emphasizes the importance of individualized care, with licensed therapists and nursing staff collaborating to create customized programs for each resident. The facility also offers respite care for families in need of temporary relief.
Care Approach & Staff
Reviews indicate that while some caregivers at Solaris demonstrate dedication and kindness, there are concerns regarding the overall management and responsiveness of the nursing staff. Many families have noted that the direct care staff, including CNAs, are attentive and provide quality support, particularly in challenging circumstances. However, there have been reports of issues with the director of nursing’s leadership style and the overall cleanliness of the facility, including complaints about unsanitary conditions.
Who They Serve
Solaris serves a diverse population, including individuals requiring memory care and those in need of rehabilitation after hospital stays. The facility caters to both short-term residents and those seeking long-term placements, with a focus on enhancing the quality of life for seniors.
Living Options & Amenities
Residents can expect a variety of living options designed to promote independence and comfort. The facility features a range of activities, from individual pursuits to larger social events, fostering community engagement among residents. However, some feedback suggests that communication regarding activities could be improved.
Dining & Activities
Dining experiences at Solaris have received mixed reviews. While some residents appreciate the quality of food, others have raised concerns about portion sizes and food waste. The facility offers various activities to keep residents engaged, although there are suggestions that better communication about these activities could enhance participation.
What Families Say
Families have shared a range of experiences at Solaris. Positive comments highlight the caring nature of certain staff members and the effective therapy provided. Conversely, there are significant concerns regarding the facility’s cleanliness and the responsiveness of management. Some families have expressed deep dissatisfaction with the treatment their loved ones received, citing specific incidents that raised alarm about the quality of care.
Room for Improvement
Feedback indicates a need for improvements in management responsiveness and facility cleanliness. Reports of unsanitary conditions and unaddressed concerns about resident care have been noted. Families emphasize the importance of active communication and involvement with staff to ensure the best care for their loved ones.
Summary
Solaris Senior Living North Naples offers a range of services aimed at providing compassionate care for seniors. While many families appreciate the dedication of direct care staff and the variety of services available, there are notable concerns regarding management practices and facility cleanliness that potential residents and their families should consider.
