Overview
Solaris Healthcare Lely Palms, located in Naples, Florida, is dedicated to providing high-quality, affordable health services to the residents of Collier County. The facility offers a range of services, including assisted living, skilled nursing, and rehabilitation, ensuring a comprehensive approach to resident care.
Services & Support
At Solaris Healthcare Lely Palms, residents benefit from a variety of services designed to support their health and well-being. The facility provides skilled nursing care, rehabilitation services, and occupational therapy. Many reviews highlight the attentive and experienced staff, who are noted for their kindness and helpfulness.
Care Approach & Staff
The care approach at Solaris emphasizes teamwork and compassion. Reviewers frequently commend the staff for being friendly, supportive, and patient, which contributes to a positive atmosphere for residents. The facility is described as clean and organized, with many praising the staff’s efforts to maintain a welcoming environment.
Who They Serve
Solaris Healthcare Lely Palms serves a diverse range of residents in need of various levels of care, including those requiring rehabilitation after surgery or injury, as well as those needing ongoing skilled nursing support. Families seeking care for their loved ones often appreciate the facility’s commitment to providing personalized attention.
Living Options & Amenities
The living conditions at Solaris are generally reported as clean and well-maintained. Residents have access to private rooms, which many reviews describe as comfortable and tidy. The facility’s organization and cleanliness are frequently mentioned as positive attributes, contributing to the overall satisfaction of families and residents.
Dining & Activities
Dining at Solaris Healthcare Lely Palms receives positive remarks, with residents enjoying well-prepared and tasty meals. The facility aims to provide a satisfying dining experience, which is an important aspect of daily life for residents.
Room for Improvement
While many reviews highlight positive experiences, there are concerns regarding communication and accessibility of care. Some families reported difficulties in reaching staff by phone and expressed dissatisfaction with the responsiveness of the facility. Additionally, there were mentions of issues with medication availability and the coordination of therapy services. These concerns suggest areas where the facility could enhance its operations to better meet resident needs.
Summary
Overall, Solaris Healthcare Lely Palms offers a range of supportive services in a clean and welcoming environment. The attentive staff and quality dining contribute to a generally positive experience for residents. However, attention to communication and care coordination may help improve the experience for families navigating the complexities of healthcare services.
