Overview
Sligo Creek Healthcare, located in Takoma Park, Maryland, is a skilled nursing facility that emphasizes community and connection. The facility aims to create a supportive environment where residents and their families can foster meaningful relationships with the dedicated staff.
Services & Support
Sligo Creek Healthcare offers a range of services including skilled nursing care, rehabilitation, and social worker support. The focus on rehabilitation is highlighted by the positive experiences shared by some residents who have benefited from the physical therapy provided. However, there are also concerns regarding the availability and consistency of these services, particularly for short-term rehabilitation patients.
Care Approach & Staff
The staff at Sligo Creek Healthcare have received mixed reviews. While some families commend the team for their friendliness and dedication, others report experiences of rudeness and unprofessionalism. There are mentions of staff being attentive and caring, particularly in the context of rehabilitation, but also significant concerns about the overall management and quality of care, including issues with communication and responsiveness.
Living Options & Amenities
The facility is described as clean and well-organized, with some positive feedback on the physical environment. However, there are serious concerns about housekeeping, including reports of cockroaches and inadequate cleaning of linens and rooms. The dining experience has also been criticized, with residents expressing dissatisfaction over the quality and variety of the food provided.
What Families Say
Feedback from families is varied. Some express gratitude for the care their loved ones receive, highlighting the professionalism of certain staff members and the overall environment. Conversely, there are serious complaints regarding the lack of patient care, slow response times to call lights, and inadequate communication about medications and treatments. These contrasting experiences suggest a need for improvement in consistency and quality of care.
Room for Improvement
Several reviews indicate a need for improvement in management practices, particularly in addressing issues related to staff professionalism and responsiveness. Concerns about the quality of food and cleanliness also suggest areas where Sligo Creek Healthcare could enhance the resident experience.
Summary
Sligo Creek Healthcare in Takoma Park, Maryland, offers skilled nursing and rehabilitation services within a community-focused environment. While there are commendable aspects of the care provided, significant concerns about management, food quality, and cleanliness have been noted. Families considering this facility should weigh the positive experiences against the reported challenges to make an informed decision.